If anyone knows how to get the information for 2) when you are making
several calls per second, and the information for 5) when you are
leasing a server from a hosting provider, who leases the server from a
place like The Planet, please let us know.

I am convinced that I'm not the only one who has NFI.

Dewald

On Aug 17, 4:10 pm, Alex Payne <a...@twitter.com> wrote:
> All,
>
> Thanks for bearing with us as we continue to fend off a Distributed
> Denial of Service (DDoS) attack. In order to help us better assist
> you, please supply the following information when reporting API
> connectivity and performance issues to a...@twitter.com:
>
> 1. The IP of the machine making requests to the Twitter API. If you're
> behind NAT, please be sure to send us your *external* IP.
>
> 2. The IP address of the machine you're contacting in the Twitter
> cluster. You can find this on UNIX machines via the "host" or
> "nslookup" commands, and on Windows machines via the nbslookup"
> command.
>
> 3. The Twitter API URL (method) you're requesting and any other
> details about the request (GET vs. POST, parameters, headers, etc.).
>
> 4. Your host operating system, browser (including version), relevant
> cookies, and any other pertinent information about your environment.
>
> 5. What kind of network connection you have and from which provider,
> and what kind of network connectivity devices you're using.
>
> Without this information, we cannot adequately troubleshoot your issue
> while responding to the ongoing attack. Thanks for your consideration.
>
> --
> Alex Payne - Platform Lead, Twitter, Inc.http://twitter.com/al3x

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