Waldron,

I wish I had an exact ETA for you, but unfortunately these types of
issues are never simple. As soon as we can identify exactly what is
causing the problem we should be able to know when it can be resolved.
I will update you with an ETA as soon as we can.

Thanks, rs

On Mon, Sep 14, 2009 at 5:23 AM, Waldron Faulkner
<waldronfaulk...@gmail.com> wrote:
>
> That's awesome, Ryan, thanks. Can I get an ETA on a fix please? This
> is extremely important to my business, I need to know when I can begin
> selling. This bug has caused a delay, because I can't sell a broken
> product, even if it is Twitter's bug and not my own.
>
> So... ETA??
>
> Thanks!
>
> On Sep 13, 5:49 pm, Ryan Sarver <rsar...@twitter.com> wrote:
>> Waldron,
>>
>> Thanks for the email. I am working with our team internally to track
>> down the issue and figure out how to resolve it. I will get back to
>> you with an update shortly, but know that we are listening and working
>> on this.
>>
>> Best, Ryan
>>
>> On Sun, Sep 13, 2009 at 8:55 AM, Waldron Faulkner
>>
>> <waldronfaulk...@gmail.com> wrote:
>>
>> > PLEASE, can someone on the API team let us know when the paging bug(s)
>> > with followers/ids (and friends/ids) will be addressed? There have
>> > been problems with it for weeks, but now it's just downright broken.
>> > We can't get lists of followers for users with large numbers of
>> > followers. That's a basic, fundamental API feature that's just BROKEN.
>> > There's a reproduced, accepted, high priority bug against this issue
>> > in the "issues" area, starred by many, and we've had neither a fix,
>> > nor a comment as to whether it's even being addressed.
>>
>> > I need to know that I can expect problems with the platform's basic
>> > functionality to be resolved within a reasonable time-frame. This is
>> > killing my business development efforts. If Twitter wants people to
>> > build businesses on this platform, they HAVE to support it.
>>
>> > PLEASE guys, give us something. Don't make me throw away months of
>> > work and go focus on something unrelated to Twitter.
>

Reply via email to