Hi Jacob and/or Sam, I don't have any visibility into the Zen Desk tickets. You can try supp...@twitter.com for that...
-Chad On Tue, Oct 13, 2009 at 4:48 PM, Jacob <sam...@gmail.com> wrote: > > Hi Chad, > > I've had difficulty receiving responses to #591600 and #593461 - is > this due to the bug? Looks like it's been ignored : < > > Thanks > > -Sam > > On Oct 13, 9:37 pm, Chad Etzel <c...@twitter.com> wrote: >> There is currently a bug in the system that will inadvertently omit >> rejection reasons. Please email a...@twitter.com with your username and >> we can lookup the information. >> >> -Chad >> >> On Tue, Oct 13, 2009 at 4:25 PM, Scott Haneda <talkli...@newgeo.com> wrote: >> >> > I brought this up on this list before, let's look at this: >> >> >http://help.twitter.com/home >> > 1) Where do I go to open a ticket? >> > I read the entire page, to find a little link, that says "ask us". >> >> > That takes me to: >> >http://twitter.zendesk.com/requests/new >> >> > That redirects me around a few times, and takes me right back to >> > help.twitter.com/home. >> >> > 2) How do I open a new ticket? Why do I need to? Because I just got this >> > email from twitter support: >> >http://dl.getdropbox.com/u/340087/Drops/10.13.09/what-6855eebe-132402... >> >> > Thanks >> > -- >> > Scott * If you contact me off list replace talklists@ with scott@ * >
