Hi Dave,

Thanks for the reply, and i'm sorry the documentation didn't answer
your question.

OAuth does have a rate limit of 350 REST API requests per hour which
applies mainly to GET requests. This API rate limit is separate to the
limits you found on the support pages. In fact, the limits on the
support pages are ones which apply if you use the API or not.

The options you have are this:

If your application requires a higher rate limit you can apply for
whitelisting using the Whitelisting Request Form. Be aware that
whitelisting is only available to developers and to applications in
production though; all other requests are rejected. The link and
details of what to expect for this can be found in the Whitelisting
section of the Rate Limiting documentation:
  http://dev.twitter.com/pages/rate-limiting#whitelisting

The alternative is to open a support ticket explaining your situation.
The user support team will then be able to advise you on what options
are available. You can open a ticket using http://bit.ly/twicket

Hope that helps,
Matt


On Tue, Aug 24, 2010 at 9:09 AM, DaveH <d...@idreia.com> wrote:
> Matt:
>
> Not sure what you want me to pick up in the documentation. I must be
> missing something.
>
> When I read the page on daily POST limits [http://support.twitter.com/
> forums/10711/entries/15364] I see:
> <quote>
> Current Twitter Limits
> The current technical limits for accounts are:
>
> Direct Messages: 250 per day.
> API Requests: 150 per hour.
> Updates: 1,000 per day. The daily update limit is further broken down
> into smaller limits for semi-hourly intervals. Retweets are counted as
> updates.
> Changes to Account Email: 4 per hour.
> Following (daily): Please note that this is a technical account limit
> only, and there are additional rules prohibiting aggressive following
> behavior. You can find detailed page describing following limits and
> prohibited behavior on the Follow Limits and Best Practices Page. The
> technical follow limit is 1,000 per day.
> Following (account-based): Once an account is following 2,000 other
> users, additional follow attempts are limited by account-specific
> ratios. The Follow Limits and Best Practices Page has more
> information.
> </quote>
>
> When I read the page you pointed me to, I see that OAuth calls are 350
> per hour.
>
> So I am still left with the same question, when we hit the daily POST
> limit, is there a process to ask for an increase? The documentation
> says it is controlled at a user level, which implies an increase is
> possible. Yet the documentation does not explicitly say how an
> increase is requested.
>
> I am sure the answer is obvious, I just have been unable to find it.
>
> Looking forward to your reply...
>
> Dave
>



-- 


Matt Harris
Developer Advocate, Twitter
http://twitter.com/themattharris

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