Kevin, I tangled with an ImageRunner for days and was pulling my hair out trying to get it to draw from the correct tray. Here is what I concluded: The IR accepts and processes PCL codes but is actually PostScript oriented. I'll bet that the NT drivers that are working properly are PS drivers, correct? What the printer wants to know is, "what paper do you want? Let ME pick the tray because I know where the paper is", not "what tray do you want to pick from?". When you tell it with a PCL code what tray you want, the printer second guesses the program and demands user intervention. What it really is asking is, "yeah, I know you picked this TRAY, but is this really the PAPER that you want?" In the PS vernacular, there is a way to do this, but I don't know PS. I tried combinations of paper and tray PCL codes, but I never got it to work.
I created a document describing this problem and pushed it up the Canon tech support ladder as far as I could. No help from them. Perhaps George was on the right track with the PJL codes. I'll be damned it that works - we sold the IRs because of this problem!! Ted > ----- Original Message ----- > From: "Kevin King" <[EMAIL PROTECTED]> > To: u2-users@listserver.u2ug.org > Subject: [U2] Problem with Canon ImageRunner 5000 Printer > Date: Tue, 23 May 2006 11:41:56 -0600 > > > I have a client with a Canon ImageRunner 5000 printer on a Win NT > network w/ Unidata 5.2. The printer works fine under Windows apps, > but printing from Unidata it acts strangely. > > This printer has 4 paper trays, two for letter, one for legal, and one > for 11x17. The printer is configured for the default profile with > override disabled, meaning that anything that doesn't particularly > state otherwise should be printed on 8 1/2 x 11, portrait, single > sided, etc. Yet, anything that prints from Unidata will only print on > 11 x 17, 4 pages per sheet, duplex. (This is one of the profiles, but > that profile is not selected and profile override is disabled.) > > We have tried just about everything we can think of to get this > printer to select the letter paper tray, including sending all of the > PCL codes (yes, the printer does accept PCL codes) and yet when the > PCL requests the letter tray, it does select the right tray but then > it errors out (on the printer console) stating to load 11 x 17 into > that bin. The only options at that point are to cancel the print job > or select the 11 x 17 paper tray. > > I have verified that the printer driver is configured to send RAW and > have even gone as far as to changing the printer driver in Windows (on > the Unidata server) to use the Generic / Text Only driver sending the > output to the appropriate IP address, but still the printer insists on > 11 x 17. I've printed to a file (via changing the printer output > destination to FILE:) and examined the output to ensure that no extra > PCL is being introduced, but the printer file has nothing other than > what I've sent it and still the printer insists on 11 x 17. > Furthermore I've tried printing to two separate IR5000 devices with > the exact same configuration and it works consistently [wrong] on both > devices, yet printing to a Canon 400 series works perfectly. I've > checked and double checked the printer defaults and configuration on > the Unidata server, and as far as I can tell it is setup properly to > use the default profile with no override and print the right paper > with the right options. Yet, when sending output to the printer, it > continues to insist on 11 x 17. > > It looks like the printer is encapsulating the job in an outer shell > that is by default 4 pages per sheet on 11 x 17, duplexed, and this is > only for jobs sent via Unidata. This is not, of course, what we want. > We simply want to print the printer like every other printer and have > it accept the same PCL that works on earlier Canon models. > > Any advice? > > -Kevin > [EMAIL PROTECTED] > http://www.PrecisOnline.com <http://www.precisonline.com/> > ------- > u2-users mailing list > u2-users@listserver.u2ug.org > To unsubscribe please visit http://listserver.u2ug.org/ ------- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
