Hmmm...sounds like responsibility to me. Something like...
"We have to consider requests from many potential users being met in a
timely fashion and also that users whose requests do not get met in
this timely fashion are free to broadcast dissatisfaction to the
entire group. This unhappiness may in turn reflect badly on IBM or
the software, when in fact is is the usergroup that the unhappiness is
broadcast toward."
Just...misplaced resentment...? I don't see timeliness truly being a
problem, but some potential people are weird when they don't get an
answer within half an hour.
On 9/28/06, Stevenson, Charles <[EMAIL PROTECTED]> wrote:
I promised to get something out there. Not very good yet so letter
rip. Don't worry about hurting my feelings.
I am not sure I fully grasped some of the complaints or suggestions so
start filling in the holes.
cds
Problem: Software developers who have limited exposure to U2 have
obstacles to choosing it.
Difficulties:
* installing a trial or PE version
* finding technical resources
* learning the environment
* finding technical help
* packaging their application for sale
* reselling the U2 platform with their product.
Proposal: U2UG serve as an incubator to bring developers to the point of
IBM-partnership.
* Portal to IBM's free U2UG versions
* Negotiating the IBM's (cob)web-site can be difficult.
* We intend to make links to IBM's U2-related web-sites, thus
becoming an easy way for U2 users to find relevant info.
* Access to downloadable software, white papers, for
would-be-developers fits this existing goal.
* Agreement with IBM to be responsible for support for those
acquiring s/w via U2UG
* U2UG lacks any legal status, it cannot resell or be a partner,
but that should not prevent IBM from acknowledging it and working with
U2UG to distribute software or rely on U2UG to service these users.
* Implies a formal mechanism where developers could get free or
cheap development software and IBM recognizes these as U2UG as the
responsible middleman, similar to a partner reseller who supports the
product.
* Provide support via our forums (web &/or email-based) for
installation, learning, problem-solving.
* This is consistent with what already exists and our desire to
expand it.
* There is a chicken&egg effect where the more it is used, the
more relevant the forums are, which increases its use.
Officially adding support for would-be developers adds
to that mass.
Discussion:
This fits nicely with U2UG's reason for being:
* Education and mutual aid for users
* Promotion of U2 products, environment, & culture
* Work with IBM
Charles Stevenson
DBA ICTO
Getronics
836 North Street
Tewksbury, MA 01876
714-685-1004 desk
714-396-2771 cell
978-858-8631 fax
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