Hmmm...sounds like responsibility to me. Something like...
"We have to consider requests from many potential users being met in a timely fashion and also that users whose requests do not get met in this timely fashion are free to broadcast dissatisfaction to the entire group. This unhappiness may in turn reflect badly on IBM or the software, when in fact is is the usergroup that the unhappiness is broadcast toward." Just...misplaced resentment...? I don't see timeliness truly being a problem, but some potential people are weird when they don't get an answer within half an hour. On 9/28/06, Stevenson, Charles <[EMAIL PROTECTED]> wrote:
I promised to get something out there. Not very good yet so letter rip. Don't worry about hurting my feelings. I am not sure I fully grasped some of the complaints or suggestions so start filling in the holes. cds Problem: Software developers who have limited exposure to U2 have obstacles to choosing it. Difficulties: * installing a trial or PE version * finding technical resources * learning the environment * finding technical help * packaging their application for sale * reselling the U2 platform with their product. Proposal: U2UG serve as an incubator to bring developers to the point of IBM-partnership. * Portal to IBM's free U2UG versions * Negotiating the IBM's (cob)web-site can be difficult. * We intend to make links to IBM's U2-related web-sites, thus becoming an easy way for U2 users to find relevant info. * Access to downloadable software, white papers, for would-be-developers fits this existing goal. * Agreement with IBM to be responsible for support for those acquiring s/w via U2UG * U2UG lacks any legal status, it cannot resell or be a partner, but that should not prevent IBM from acknowledging it and working with U2UG to distribute software or rely on U2UG to service these users. * Implies a formal mechanism where developers could get free or cheap development software and IBM recognizes these as U2UG as the responsible middleman, similar to a partner reseller who supports the product. * Provide support via our forums (web &/or email-based) for installation, learning, problem-solving. * This is consistent with what already exists and our desire to expand it. * There is a chicken&egg effect where the more it is used, the more relevant the forums are, which increases its use. Officially adding support for would-be developers adds to that mass. Discussion: This fits nicely with U2UG's reason for being: * Education and mutual aid for users * Promotion of U2 products, environment, & culture * Work with IBM Charles Stevenson DBA ICTO Getronics 836 North Street Tewksbury, MA 01876 714-685-1004 desk 714-396-2771 cell 978-858-8631 fax [EMAIL PROTECTED] www.getronics.com/us The information transmitted is intended only for use by the addressee and may contain confidential and /or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this information by persons an/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. Thank you. ------- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
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