Brian  and  Charles  have  the  interests  of the user in mind in this
   argument and it would seem obvious that the vendor, IBM, and its sales
   channels would too.  So... what is wrong with our thinking or theirs.
   The "Knowledge is Power"  argument is really "Knowledge is Money".
   I invite you to correct this syllogism if you see an error.  IBM wants
   to  sell U2 (Are we sure of that?), Vars do all of the selling for IBM
   making  money  for  IBM.  (Do  they?)  Vars  want to sell both the IBM
   products  and  their  own services which depend on knowledge. Vars are
   the  competition  for  the  independent  consultant who is also in the
   knowledge business.  But, the Independent consultants never send money
   to IBM!   Who will IBM want to keep happy?
   To  win   access  to the knowledge you must find a way to put money in
   the  pockets  of  Big Blue... or threaten to remove current and future
   income streams.
   Knowledge  is power, but power is also in unions and buyer's groups if
   you take the path of force.  On the other had, diplomacy might win the
   day  if  IBM  can  see some way to make more money selling U2 software
   through Independents, or by bundling it with hardware, or by giving it
   away  and  selling  their own services (we could be sub-contractors to
   IBM).
   The  net-net  is that IBM's divisions have to make their numbers... or
   the  guy/gal  at the top gets the ax.   If what you want adds to IBM's
   income  or keeps it from drying up, you win.  If not... well, the Bard
   said  it  better  that I can, "...it is a tale... ...full of sound and
   fury, signifying nothing."
   Patrick Williams, President
   American Computer Technics, Inc.
   [EMAIL PROTECTED] wrote:

This isn't really a function of a user group, is it?     It's solely an
individual user/VAR/IBM function, and I firmly believe the VAR has some
rights to preclude access if the VAR deems it prudent.....

Why ? The end user is buying the product - and they should have access to make
full use of it. That sort of protectiveness just masks a laziness on the part o
f the VAR: are they worried their users might end up knowing more than they do,
 or start looking at what their VARs are actually supplying in terms of systems
 and service too closely?

If the VARs are really adding value, they won't have anything to fear. If they
aren't - they should get off their backsides and start doing so.

The worst outcome is the 'little knowledge' syndrome, where users end up catchi
ng bits and pieces from other sources without having access to the background i
nformation to apply it safely.

If I buy an SQL Server based application, I can still get to the huge Microsoft
 knowledge base.

It's that kind of dark-ages thinking that holds us all back.

Brian
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