I think that was Steve O'Neal that posted that information to the u2- users list. I see that Chuck Barouch dug out that reference for you.
That was the PDSC benchmark of 15,200 users. Susie Siegesmund talks about it in my interview with her in the Jan/Feb 2007 issue of International Spectrum Magazine, p. 43, available for download at http://www.intl-spectrum.com/t/135488/link.aspx Good luck with your presentation. -- Regards, Clif ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Clifton Oliver, Managing Editor International Spectrum Magazine Spectrum Tel: +1 720 259 1356 Clif's Direct Tel: +1 619 460 5678 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ On Nov 5, 2007, at 7:10 , Ross Ferris wrote: > I know IBM did a benchmark in the last 12-18 months for a call centre > application (Lenovo) and "someone" (Wally?) posted a brief note to the > group about 15K+ users ... I'm trying to locate for a presentation > tomorrow, but can not find > > Is this in an online archive, or could someone sheet me an > "original" so > I can include relevant details .... thanks! > > Ross Ferris > Stamina Software > Visage > Better by Design! > ------- > u2-users mailing list > u2-users@listserver.u2ug.org > To unsubscribe please visit http://listserver.u2ug.org/ ------- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
