I do think this is the problem Ken, but it only happens about once a day or
once every other day so not sure why.  We do have UniAdmin installed but I
don't get much help from that.  What specifically would I look at in
UniAdmin?  I'll look into OpenSSH.  Thanks.

On Fri, Mar 5, 2010 at 5:12 PM, Ken Hall <k...@old-scholls.com> wrote:

> Mike -
> I bet the problem is that your users ssh sessions are disconnecting from
> the ssh server and the ssh server still has the connection to the UniVerse
> server. It would work much better if you had OpenSSH running on the UniVerse
> server and used it to connect directly to UniVerse. I bet UniVerse still
> thinks the session is connected. Have you installed UniAdmin and used it to
> see the sessions and their status? If not you UniAdmin (on the UniVerse
> client install CD) is a great tool for this type of problem.
>
> Ken
>
>
> At 11:18 AM 3/5/2010, you wrote:
>
>> Still haven't found our issue but I'm wondering if you've ever seen this
>> behavior.  It seems to be happening about once a day to different users.
>> Our users use putty to login to our ssh server.  From there they are
>> routed
>> to the universe server.  I'm not real familiar with how all that works.
>>
>> Once in a while a users session will get dropped but the telnet session in
>> universe remains open.  They can be doing absolutely nothing at the time
>> of
>> disconnect (sitting at tcl or a input prompt), yet their process will
>> begin
>> consuming cpu resource like crazy until we go in and manually disconnect
>> them.
>>
>
>
> Ken Hall
> www.old-scholls.com
> mailto:k...@old-scholls.com
> phone: 503-702-7841
>
>
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