Message: 1 Date: Wed, 5 May 2010 07:03:27 -0700 (PDT) From: Address <mrparkl...@yahoo.com> To: u2-users@listserver.u2ug.org Subject: [U2] REDBACK NOT RESPONDING Message-ID: <545369.3122...@web112620.mail.gq1.yahoo.com> Content-Type: text/plain; charset=iso-8859-1
We are running Redback?? 4.2.5.2002? on Windows Server 2003. ? Over the last ten days, we have had to restart the redback scheduler several times due to the redback scheduler not responding back to the web server. ? When we run netstat on the unidata server, we see many active TCP connections to the web server which do not seem to go away. Some have status of ESTABLISHED, TIME_WAIT. Some also show WAIT_CLOSE. ? Any ideas ? ------------------------------ Could there be a firewall timing the connection out in the middle? Message: 2 Date: Wed, 05 May 2010 10:15:12 -0400 From: Ben Souther <bsout...@fwdco.com> To: U2 Users List <u2-users@listserver.u2ug.org> Subject: Re: [U2] REDBACK NOT RESPONDING Message-ID: <1273068912.13814.8.ca...@ben-laptop> Content-Type: text/plain The two most common causes of this for us have been: 1.) Someone moving a U2 file while redback is running. This results in file pointers pointing to the wrong file, or to nothing and causes Redback to go into a 'state'. 2.) A subroutine, called by Redback, which has put itself into an infinite loop. For accounts with more than one seat or webshare this can be tricky to find because Redback won't actually stop until it happens to all of the shares. The last time this happened to us it was due to some bad data in a file causing a while loop to never finish. Try turning up your logging (in rgwresp.ini) and then, when this happens, check the logs to see what program was called last. On Wed, 2010-05-05 at 07:03 -0700, Address wrote: > We are running Redback 4.2.5.2002 on Windows Server 2003. > > Over the last ten days, we have had to restart the redback scheduler several > times due > to the redback scheduler not responding back to the web server. > > When we run netstat on the unidata server, we see many active TCP connections > to > the web server which do not seem to go away. Some have status of ESTABLISHED, > TIME_WAIT. Some also show WAIT_CLOSE. > > Any ideas ? > > > > _______________________________________________ > U2-Users mailing list > U2-Users@listserver.u2ug.org > http://listserver.u2ug.org/mailman/listinfo/u2-users > -- Ben Souther Manager, Web and Web Service Development bsout...@fwdco.com | 508.927.8147 FWDavison & Company, Inc. 10 Cordage Park Circle, Suite 200 Plymouth, MA 02360-7318 CONFIDENTIALITY NOTICE: This e-mail message, and any accompanying documents, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, distribution or copying is prohibited. If you are not the intended recipient, please contact our office by e-mail or by telephone at (508) 747-7261 and immediately destroy all copies of the original message. ------------------------------ _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users End of U2-Users Digest, Vol 13, Issue 3 *************************************** _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users