We dropped support because epicor was forcing us to pay both the DB support and their own software maintenance support, we couldn't just maintain the DB support, we would have kept UniVerse support if they would have let us.
-----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Brutzman Sent: Friday, June 29, 2012 1:54 PM To: U2 Users List Subject: Re: [U2] Reasons to continue with Software vendor support We here have yearly UniVerse support with Rocket. The cost is modest. We are using HP-Ux. The Rocket support gets us the database upgrades and once or twice we have had database upgrade issues that Rocket handled rather well. If we were to drop support... last time that I checked... it was twice the price to get back on. For us here, our Rocket support is something of an insurance policy. If Epicor is dropping ManFact support... it sounds like Epicor would be merely marking-up Rocket's U2 services. --Bill _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
