I have a client where I installed UD v7.3 on a new server in their
domain. They use a VPN for external connectivity. I've connected to
their VPN and can do the following using my standard (domain) Windows
credentials:
1) Remote Desktop to the UD server,
2) Log into UD on the designated telnet port,
3) Telnet to the RDP port 31438.
I cannot, however, use the "Extensible Administration Tool" to access
their UD server. I get the following error:
Login Failed
"The combination of user name and password provided is incorrect."
I've tried logging in with the domain but nothing works. Any ideas what
security settings are preventing me from accessing the UD server. The
older UniAdmin tool doesn't work either.
Any ideas?
Bill
P.S. When I go to the Rocket support site I can't access U2 support; I
get a page with links to:
1) Rocket Aldon,
2) Rocket M204, and
3) Rocket PASSPORT.
My credentials are filled in but the [Submit] button is disabled and I
can't get it enabled; thus I can't access U2 support. Any ideas here also?
Thanks,
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