Delete LIVE.DATA from your ODBC connections and recreate it -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R. Sent: 16 August 2012 18:09 To: 'U2 Users List' Subject: [U2] Web Error
Yesterday, we had a DR test where we used all of our DR hardware to test our DR plan. Everything in Avante went fine as did most of our ePortal testing. However, when it came to the web pages connecting to the Avante account (as opposed to connecting to the ePortal account), I am getting the nebulous 500 error message in my browser. To eliminate any misleading messages, I have bounced RedBack (thus clearing out the logs and starting fresh), stopped IIS, cleared all logs in IIS, changed Windows\rgw.ini to use the DR box name (wdhp7640), then restarted IIS. When I attempt to go to the web page in question, I get: 2012-08-16 16:38:28 172.16.1.22 POST /ePortal/std/storefront/shipping.asp guid=43442041196|162|80004005|Can't_connect_to_account_'LIVE.DATA'_(wdhp 7640:8509)_rc=-1_ 443 - 192.168.9.232 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.1;+WOW64;+Trident/5.0;+S LCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+InfoPa th.2;+.NET4.0C;+.NET4.0E) 500 0 0 15537 The key point being: "Can't_connect_to_account_'LIVE.DATA'_(wdhp7640:8509)" Here is the updated Windows\rgw.ini -------------------------------- rbexamples wdhp7640:8501 rbodemo wdhp7640:8502 EPORTAL wdhp7640:8503 LIVE.DATA wdhp7640:8509 <====== EPORTAL_PILOT wdhp7640:8505 PILOT.DATA wdhp7640:8506 EPORTAL_DEV wdhp7640:8507 TEST.DATA wdhp7640:8508 [LogLevel] panic=1 err=1 wrn=0 inf=0 init=0 trace=0 verb=0 big=0 -------------------------------- What am I missing? It connects to the EPORTAL account just fine. I have convinced management to leave things in a DR mode until the end of the day to try to figure this out. John _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users Click https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg== s+!ICtCF3ulfLlPD6aicL5PvYXhYd9V7qILtzovJ!KJwA== to report this email as spam. -------------------------------------------------------- Epicor Software (UK) is a limited company registered in England & Wales. Registration Number: 2338274. Registered Office: 6th Floor, One London Wall, London EC2Y 5EB This e-mail is for the use of the intended recipient(s) only. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not use, disclose or distribute this e-mail without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Epicor Software (UK) Limited or any other company within its group. This message has been scanned for malware by Websense. www.websense.com _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
