Amy, I do have a pointer to ECL_PHPARMS.
Putting a DEBUG in IILOGIN would not work for StoreFront because have no session to interact with the debugger, just a browser. However, that gives me a few idea. I build a log that tracks how far I get and when I fail to get to a certain point, narrow my search around there. Might still bang into a program that I have no source to, but it's a start. Let me do some more digging. What I really need is to know which program is read and using DMCONT ERROR F115! From that, I could back track to the problem. JRI -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Cook, Amy Sent: Monday, November 25, 2013 4:40 PM To: U2 Users List Subject: Re: [U2] Mysterious Error Message Wellll.... The difference is, when you come in through RedBack it's using the agent itself, so it sees it as a phantom user. It may be easiest to stick a debug in IILOGIN - check around line 46 (in our version), for comment: 'Check for iConnect Phantom processing'. This would also make sense in that both test and pilot in the same realm are not working, since IILOGIN is in BP. However...if you already compared live to pilot, then I guess that goes out the window. Any chance your VOC pointer to ECL_PHPARMS is missing? I think that all those pointers are established when you 'share' the data account from either the iconnect progs account or the dfl-progs account, but I don't remember which. Assuming you retained your VOC when you created your test/pilot accounts, that should not have changed. But it's something to look at... -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R. Sent: Monday, November 25, 2013 11:54 AM To: U2 Users List Subject: Re: [U2] Mysterious Error Message Amy, Yes, I am using iConnect's SB login/pw as soon as UniData/SB launches and I get right in. I looked at the date stamp on the iConnect data and it has not been touch in a LONG time. What is different between this and running it on-line? Since I can get in that way w/o any problems, why is SB thinking there is a problem? JRI -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Cook, Amy Sent: Monday, November 25, 2013 2:39 PM To: U2 Users List Subject: Re: [U2] Mysterious Error Message Yes, agreed. So you're using the sb+ uid/pw of the iconnect service manager? -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R. Sent: Monday, November 25, 2013 11:36 AM To: U2 Users List Subject: Re: [U2] Mysterious Error Message Amy, Yes, both look good. Based on the 1st word in the message ("II"), this really looks like a SB error. I get NO errors if I login manually using the Redback UNIX login, cd to the TEST account, launch UniData (udt), and type in the iConnect login/pw. That is as close to simulating iConnect as I can think of. JRI -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Cook, Amy Sent: Monday, November 25, 2013 1:40 PM To: U2 Users List Subject: Re: [U2] Mysterious Error Message is WW.SB.RB cataloged in pilot and test? Is BP IILOGIN the same? If yes to both, take redback out of the picture, along with the screen changes (it's not making it to the screen yet...) Do you get the same message when you login through SB+, with the same user that the iConnect agent logs in with? (make sure that user group is allowing it to get into the pilot/test accounts) -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R. Sent: Monday, November 25, 2013 10:28 AM To: U2 Users List Subject: Re: [U2] Mysterious Error Message Yes - the LOGIN paragraphs are the same. Yes - the iConnect agents are essentially the same (paths are obviously different) and they are all enabled. The last change I made to iConnect was 3-4 weeks ago to map a new field and that worked (and is still working in LIVE). I have done an ESEARCH on all the BP files I can think of in Redback, iConnect & the Avanté account itself. Even looking through source codes and object code, I cannot find "RECORD CORRUPT" anywhere. Maybe I missed something, maybe it is more cryptic than I would expect, maybe something else. Bottom line: I do not have a clue what program is causing this, what "II" record it thinks is corrupt, etc. JRI -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Cook, Amy Sent: Monday, November 25, 2013 1:17 PM To: U2 Users List Subject: Re: [U2] Mysterious Error Message Hi John, ok, so let's think this through... RedBack is using an iConnect agent to login through SB+ and execute the screen. That message is an SB+ message. So...my first question would be - are the LOGIN paragraphs the same between accounts where it's working and where it's not? The 2nd would be - is the iconnect Agent, as defined the Site setup the same between sites? Is that agent enabled? (I'm assuming the backend iConnect accounts are shared per realm?) -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R. Sent: Monday, November 25, 2013 8:46 AM To: U2 Users List Subject: [U2] Mysterious Error Message We use UniData/HPUX w/ SB and Redback. We are running Epicor's Avanté which uses iConnect. For arguments sake, I have 3 UniData accounts: TEST, PILOT & LIVE. I have 3 web sites (TEST, PILOT & LIVE) that connect as you would expect. 3-4 weeks ago, a change was made in Sales Order Entry in SB. I had to make a minor tweak for this to work via the web sites. All was good with all three web sites. Due to unrelated issues, our TEST account has a temporary stand-alone copy of DMSECURITY. Other people on my team have made a few changes in SB Sales Order Entry and asked that I verify that the web site still worked. One change was in TEST and another (untested) one was in PILOT. Order Entry was now failing on both web sites, but LIVE was still working. The change in PILOT was unrolled, but we still had the problem. The actual error we are getting in the Redback log is "II RECORD CORRUP! - CONTACT SYSTEM ADMINISTRATOR" If the problem were only in TEST, I would blame my local copy of DMSECURITY. Since the problem is also in PILOT but NOT in LIVE (which share the standard DMSECURITY file), this tells me it is not the DMSECURITY file, but rather something that is local to each account. Has anyone seen this before? Any thoughts or suggestions? 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