John, look for [E115].  That's how the error will appear in the SB+
routines.  I'm guessing that the problem is that RB is connecting to SB
through the install accounts but DMSECURITY is being referenced locally,
hence the checksum mismatch.

On Monday, November 25, 2013, Israel, John R. wrote:

> Yes - the LOGIN paragraphs are the same.
>
> Yes - the iConnect agents are essentially the same (paths are obviously
> different) and they are all enabled.  The last change I made to iConnect
> was 3-4 weeks ago to map a new field and that worked (and is still working
> in LIVE).
>
> I have done an ESEARCH on all the BP files I can think of in Redback,
> iConnect & the Avanté account itself.  Even looking through source codes
> and object code, I cannot find "RECORD CORRUPT" anywhere.  Maybe I missed
> something, maybe it is more cryptic than I would expect, maybe something
> else.  Bottom line: I do not have a clue what program is causing this, what
> "II" record it thinks is corrupt, etc.
>
> JRI
>
> -----Original Message-----
> From: u2-users-boun...@listserver.u2ug.org [mailto:
> u2-users-boun...@listserver.u2ug.org] On Behalf Of Cook, Amy
> Sent: Monday, November 25, 2013 1:17 PM
> To: U2 Users List
> Subject: Re: [U2] Mysterious Error Message
>
> Hi John,
> ok, so let's think this through...
> RedBack is using an iConnect agent to login through SB+ and execute the
> screen.
> That message is an SB+ message.
>
> So...my first question would be - are the LOGIN paragraphs the same
> between accounts where it's working and where it's not?
> The 2nd would be - is the iconnect Agent, as defined the Site setup the
> same between sites? Is that agent enabled? (I'm assuming the backend
> iConnect accounts are shared per realm?)
>
> -----Original Message-----
> From: u2-users-boun...@listserver.u2ug.org [mailto:
> u2-users-boun...@listserver.u2ug.org] On Behalf Of Israel, John R.
> Sent: Monday, November 25, 2013 8:46 AM
> To: U2 Users List
> Subject: [U2] Mysterious Error Message
>
> We use UniData/HPUX w/ SB and Redback.  We are running Epicor's Avanté
> which uses iConnect.
> For arguments sake, I have 3 UniData accounts: TEST, PILOT & LIVE.
> I have 3 web sites (TEST, PILOT & LIVE) that connect as you would expect.
> 3-4 weeks ago, a change was made in Sales Order Entry in SB.  I had to
> make a minor tweak for this to work via the web sites.  All was good with
> all three web sites.
> Due to unrelated issues, our TEST account has a temporary stand-alone copy
> of DMSECURITY.
>
> Other people on my team have made a few changes in SB Sales Order Entry
> and asked that I verify that the web site still worked.  One change was in
> TEST and another (untested) one was in PILOT.  Order Entry was now failing
> on both web sites, but LIVE was still working.  The change in PILOT was
> unrolled, but we still had the problem.
>
> The actual error we are getting in the Redback log is "II RECORD CORRUP! -
> CONTACT SYSTEM ADMINISTRATOR"
>
> If the problem were only in TEST, I would blame my local copy of
> DMSECURITY.  Since the problem is also in PILOT but NOT in LIVE (which
> share the standard DMSECURITY file), this tells me it is not the DMSECURITY
> file, but rather something that is local to each account.
>
> Has anyone seen this before?  Any thoughts or suggestions?
>
> JRI
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