I wish.  Passwd auth is enabled on both.  

-----Original Message-----
From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org] On
Behalf Of Edward H. Winters
Sent: Wednesday, June 08, 2016 12:08 PM
To: Ubiquiti Users Group
Subject: Re: [Ubnt_users] airrouter and M900 fail to reconnect to aircontrol

is passwd auth disabled?

On 06/08/2016 12:35 PM, it...@hcicomm.net wrote:
> This problem has plagued these units for the last month and they've 
> been rebooted a several times.  Just to be sure, I rebooted them again 
> but no change. L
>
> *From:*ubnt_users-boun...@wispa.org
> [mailto:ubnt_users-boun...@wispa.org] *On Behalf Of *Ty Featherling
> *Sent:* Wednesday, June 08, 2016 9:49 AM
> *To:* Ubiquiti Users Group
> *Subject:* Re: [Ubnt_users] airrouter and M900 fail to reconnect to 
> aircontrol
>
> Reboot the radio. I've seen this a bunch of times. I think it is a 
> memory leak. The bridge will function and the customer will be up but 
> all other services hang.
>
> On Jun 8, 2016 11:43 AM, <it...@hcicomm.net 
> <mailto:it...@hcicomm.net>>
> wrote:
>
> Thank you.  Yes.  I already did that.   The credentials are correct.
> The ports are correct.  SSH is active.  Just attempted to ssh into 
> them via putty (ssh client) and the connection is refused before I 
> even gets to a login prompt.  The firewall on the devices is 
> deactivated / non-existent.  The airRouter is in SOHO Router mode 
> while the M900 is in Router mode.  Looks like maybe this is not an 
> aircontrol issue but a device issue.  Just strange that this happens 
> with two different devices.  Whenever I ssh over to another station, I 
> get to the login prompt so it's not a network issue and the other 
> stations are in the same subnet and geographically right next door to 
> these two offending devices.
>
> *From:*ubnt_users-boun...@wispa.org
> <mailto:ubnt_users-boun...@wispa.org>
> [mailto:ubnt_users-boun...@wispa.org
> <mailto:ubnt_users-boun...@wispa.org>] *On Behalf Of *Ridgetop 
> Networks
> *Sent:* Wednesday, June 08, 2016 7:45 AM
> *To:* Ubiquiti Users Group
> *Subject:* Re: [Ubnt_users] airrouter and M900 fail to reconnect to 
> aircontrol
>
> Try logging in to them manually with SSH. If you can get in that way, 
> go to Properties in AC2 and make sure the port and credentials are
correct.
>
> On Tue, Jun 7, 2016 at 6:12 PM, <it...@hcicomm.net 
> <mailto:it...@hcicomm.net>> wrote:
>
> We have a small network and have been using aircontrol for a more than 
> a year now.  Before I upgraded from BETA 17, we had an issue with two
> devices: an airrouter and an M900 station (we still have the same 
> issue).  Whenever I tried and still when I try reconnecting them to 
> aircontrol the error I get is:
>
> *1 device(s) out of 1 have failed to reconnect*
>
> That's not too specific of course so not much help.  The 40 or so 
> other ubnt devices on our network connect just fine.  I've checked 
> firewall settings and they are correct for aircontrol - they should be 
> since the other device connect!  I've hunted online and can find no 
> solution.  Has anyone run into this problem?
>
> Note: this has been going on for weeks and I have rebooted both the 
> offending devices and the server AND I've upgraded from BETA 17 to 
> BETA
> 18 and then to BETA 22.  Any help would be greatly appreciated just 
> don't know what to do on this one.
>
> Thanks,
>
> Patrick - IT Guy
>
> HCI
>
> it...@hcicomm.net <mailto:it...@hcicomm.net>
>
>
> _______________________________________________
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>
>
>
> --
>
> Andrew Kaiser
>
> Ridgetop Networks, LLC
> 417-543-5513 <tel:417-543-5513>
>
> www.ridgetopnetworks.com <http://www.ridgetopnetworks.com>
>
>
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