Many options are better than Cisco. ;-) 



----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

----- Original Message -----

From: "Brett A Mansfield" <[email protected]> 
To: "ubnt users" <[email protected]> 
Sent: Tuesday, June 20, 2017 9:40:31 AM 
Subject: [Ubnt_users] UBNT support 

Anyone know how many support tickets each support rep works at UBNT? I have one 
open for an ES-48-Lite that is clearly a known hardware issue and the support 
guy takes forever to respond. And the only time he has responded it was to tell 
me to reset the switch. I don't know anyone that would have opened a ticket 
without having already tried that. 

At this point I think I'll just return the switch and buy a Cisco. 

Thank you, 
Brett A Mansfield 
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