Charmaine, like Windows you can get paid support or free community support. Ubuntu most certainly can and does "get the internet", in fact much of the internet runs on Linux and other Unix like OS's. :)
As you seem to be new at Ubuntu, if you want the easiest option Id look in the paper for ads on your local computer helpers, ring them up, ask if they know Linux. Getting a consultant in from the local paper can cost less than getting your lawn mowed by the hour :) -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au