If there are any students or teachers/school IT support guys on these lists I was wondering if you have tried to get your linux laptops working on the school network and how helpful the IT information and or support have been.
Today i finally got my laptop printing on the network, due to my lack of trying as I would often just email any document and use a lab computer to print as unisa appears to have no support whatsoever for linux printing. They do offer information for internet access however. I finally got sick of trying to find a free computer and waiting an eternity for it to start up so I decided to try and get my laptop connected. As I said the unisa.edu.au/ists says linux (and mac)is not supported and there windows instructions offer little useful information. A member of the IT staff did notice me trying to set up my laptop seeing that it was a netbook asked if it was running XP he said good luck. He did give me some information on connecting to the LEAP encrypted wifi required to get access to the printers and told me I could go to the support room to see what they could do, but I have been there before and was pretty much told they do not support linux and when going through the options on setting up a printer in linux they could not answer my questions. So I thought email might be a better option so that the respondent would have the opportunity to maybe do a little research on their system (not on how to connect via linux) so I could figure it out. I asked if their printers where setup as a windows share or direct ip printer. However I did not get an answer to this and was only provided the ip address for the print server. I finally figured out through trial and error that it was a windows share and each printer could be accessed via the <ip addr of print server>/printername. However a new user to linux would have no idea to do that. As netbooks are quite popular with students as a cheap light weight laptop it would be nice if IT staff could at least provide the information required to connect a printer. Although I do see a lot of netbooks around unfortunately most of them run windows. Anyway what have your experiences been. Regards, Barry -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au