On 20/06/12 22:20, Tom Sparks wrote:
'We have been getting phone calls say "your computer has a problem..."
Most time I just hand up. But I've been think of give these caller a 10 
question or some wacky replies
...
I am wondering what question or wacky replies would you come up with?


One night I tied them up for almost an hour. I just played along being a really stupid user.

The most annoying this was that my credit card was flagged as stolen just days before, I wanted to give them the number to pay for their services, but they wouldn't take it until they were done. I couldn't get an XP VM installed in time for them to login to it.

In the end I told them that they had called an IT consultant and that I had enough information to track them down. During the call they gave me a callback number which I tried from my mobile to see if it was legit, it worked during the call and immediately after it, 20 mins later it stopped working. Based on some research it was a SkypeIn number. I also reported them to GoToMyPC or whatever service they were using for the remote login, I got a positive response from them in a few hours. I have never got a "virus" call since.

Every time you string them along it is a lot potential victims they can't call because they are busy with you.

Cheers

Dave

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