On Thu, 2010-05-06 at 11:43 -0700, William Wu wrote: > Hi Brian, > > Sorry for replying your email later. I am very interesting in joining > the Ubuntu Bug Control team. Theses days I have looked into the wiki > site very carefully and had more idea now. Please see below answers > with red words.
> > 1) Do you promise to be polite to bug reporters even if they are > rude to > > you or Ubuntu? Have you signed the Ubuntu Code of Conduct? > William: Yes, I promise to be a professional and kind attitude to all > the bug reporters even they are rude. I have signed the Ubuntu Code of > Conduct. > > > 2) Have you read Bugs/HowToTriage[0], Bugs/Assignment[1] and > > Bugs/Importance[2] at wiki.ubuntu.com? Do you have any questions > about > > that documentation? > William: I have gone through the Bugs/HowTo Triage, Bugs/Assignment > and Bugs/Importance at wiki.ubuntu.com. There documents are written > with very detail information. I got a lot of information from those > wiki. The only suggestion is: If we can have some snapshots or screen > shots in those documents, that will be more easy to read. > > > 3) What sensitive data should you look for in a private Apport crash > > report bug before making it public? See Bugs/HowToTriage[1] for more > > information. > William: > # If the crash still has a CoreDump.gz attachment, then it was not > possible to automatically get a fully symbolic stack trace and check > for duplicates. In this case, the bug will be tagged with > apport-failed-retrace. If the stack trace looks good enough, the > CoreDump.gz attachment should be removed with the (edit) link in the > attachment box. If the retrace failed completely, mark the bug as > 'Invalid' and ask the reported to refile the bug if the crash can be > reproduced. Never mark public a bug containing a Coredump.gz > attachment. > > # If there is no Stacktrace.txt (retraced) attachment, then the most > probable reason is that the CoreDump.gz attachment is broken. Please > check with Martin Pitt (pitti in IRC, [email protected]) about > the reason, he can look into log files. > > #Check if the Stacktrace.txt (retraced) attachment has anything that > looks like sensitive data passed as function arguments. Examples are > passwords, things that look like bank account numbers, CSS keys, etc. > If you don't find anything, you may mark the bug as public ("This > report is public/private" in the top right of the bug report). This is > not required, though, it is fine to keep the bug private throughout > its lifetime. You can also manually edit the stacktrace and remove the private data, then re-upload the sanitised stacktrace as a new attachment, and delete the old one. Of course, this is a rather intensive manual procedure, so we usually just leave the bug private, and -- when needed -- do the sanitising on what we send upstream. > > > 4) Is there a particular package or group of packages that you are > > interested in helping out with? > William: I am really exciting to have chance to give contribution to > Unbuntu. But honestly, I am a green hand in Unbuntu, even I have many > years experience in software developer and tester. I would like to be > assigned with with GUI/Interface related package or group. I hope with > time being, I can handle more complex package. Just one clarification here: we do not assign bugs to triagers. You, as a triager, is free to select whatever subset of the bugs you would like to work on. > > 5) We also need to see a list of five or more bugs which you have > > triaged. These bugs should demonstrate your understanding of the > triage > > process and how to properly handle bugs. If there is a bug in your > list > > that does not have an importance indicate what importance you would > give > > it after becoming a member of Ubuntu Bug Control. Please use urls in > > your list of bugs so we can more easily find them. > William: I am still working on this. Have looked into several defects. > I will be very careful before doing any triage operation. Will prepare > this later. Given the above, I would like you to reapply when you have five bugs you consider a good demonstration of your skills as a triager. Best regards, ..C.. -- C de-Avillez IRC: hggdh
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