On Thu, 2010-06-17 at 15:43 -0400, David Tombs wrote: > Hello all, > > I've been triaging bugs for a while, and have finally decided I would > probably benefit from bugcontrol powers. So, here's my application. > > # Do you promise to be polite to bug reporters even if they are rude to > you or Ubuntu? Have you signed the Ubuntu Code of Conduct? > > Yes, and I think my sample work will demonstrate that. > > # Have you read Bugs/HowToTriage, Bugs/Assignment, Bugs/Status and > Bugs/Importance? Do you have any questions about that documentation? > > I've read them and applied that knowledge. I've even worked on > Bugs/Status a bit, to add the Expired status. :) > > # What sensitive data should you look for in a private Apport crash > report bug before making it public? See Bugs/HowToTriage for more > information. > > Look for passwords, etc. in text data. Bugs with coredump.gz still > attached should always be private. > > # Is there a particular package or group of packages that you are > interested in helping out with? > > I've primarily worked on assigning packages to bugs with no home (which > doesn't typically require Triaged status, so that's why I haven't > applied yet). I try to keep up with the no-package bugs that I touch, > however, and most of my sample work will be this sort. > > If the future, I am interested in triaging gnome-power-manager (where > much of my current knowledge is) and kernel reports (what I enjoy). > > # Please list five or more bugs which you have triaged. These bugs > should demonstrate your understanding of the triage process and how to > properly handle bugs. If there is a bug in your list that does not have > an importance indicate what importance (and explain the reasoning) you > would give it after becoming a member of Ubuntu Bug Control. Please use > urls in your list of bugs. > > <https://bugs.launchpad.net/ubuntu/+source/upower/+bug/531190>: I > noticed lots of similar reports on g-p-m, and identified this bug as the > underlying cause. I marked them all as duplicates and added information > from other reports to parent report. > > I would give this bug Medium importance because it has a moderate effect > on a core application; even though it's hardware-specific by the number > of duplicates it seems to be pretty commonly experienced.
Agreed. Marking Triaged/Medium. > <https://bugs.launchpad.net/ubuntu/+source/gnome-power-manager/+bug/481312>: > I messed up at first with this bug and thought it was a dupe of the > above bug, but quickly realized my mistake. Since then, I have been > working closely with those experiencing the bug and have gotten close to > identifying the underlying problem. I think you can see my continued > cordiality and appreciation with bug reporters, as well as my continued > effort until the problem is resolved. (Note that as part of my effort > here I updated and reorganized > <https://wiki.ubuntu.com/DebuggingGNOMEPowerManager> to be more helpful > to reporters.) > > pvillavi already marked this bug with Low importance, which I agree with > because it doesn't seem to affect much hardware. Good work, even more with the upstreaming. I marked it triaged. > <https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/248870>: > After experiencing this bug myself I reproduced using upstream packages > and sent it upstream. Since then OO.org developers have reproduced it > and confirmed the report. > > I would give this bug Low performance because, though OO.org is a core > Ubuntu application, this bug is only an annoyance and only happens under > a certain circumstance: when you have used the mousewheel to scroll off > of the cursor's page. Again excellent that you forwarded it upstream. > <https://bugs.launchpad.net/ubuntu/+source/linux/+bug/376793>: Here I > worked with reporter and subscribers to 1) find out that it's an issue > in Ubuntu kernels, and 2) politely fend off folks with > similar-but-different issues. > > I disagree with the importance set here. I believe it should be Low > because it only affects one laptop model and is easy to work around. Good work and patience. > <https://bugs.launchpad.net/ubuntu/+source/linux/+bug/406515>: This bug > report was a mess, with way too many tasks, many false-duplicates, and a > vague title which attracted them. I cleaned it up and the bug is now > Triaged and looks like it'll be fixed in Maverick. See comment #66 to > see an example of where I needed to be tactful. > > Medium importance is valid here because it has a moderate effect on many > laptops. Agreed. Only one observation: https://wiki.ubuntu.com/Bugs/Description suggests some ways for improving the bug description; you might want to consider using it. > Thank you all for considering me, and I will be happy to provide any > more necessary information. Thanks! The pleasure is ours :-) Certainly a +1. We will wait a bit for other possible analysis. Good work, and thank you for helping. Cheers, ..C..
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