On 16/09/11 12:07, Ahmed Shams wrote: > Hello Everybody, > My name is Ahmed Shams(ashams), a bug triager, and I request to > join Bug Control Team. > https://launchpad.net/~ashams <https://launchpad.net/%7Eashams> > https://wiki.ubuntu.com/AhmedShams > > Here are the requested answers: > > * Do you promise to be polite to bug reporters even if they are > rude to you or Ubuntu? Have you signed the Ubuntu Code of Conduct? > > Of course Yes. > > * > > Have you read Bugs/HowToTriage > <https://wiki.ubuntu.com/Bugs/HowToTriage>, Bugs/Assignment > <https://wiki.ubuntu.com/Bugs/Assignment>, Bugs/Status > <https://wiki.ubuntu.com/Bugs/Status> and Bugs/Importance > <https://wiki.ubuntu.com/Bugs/Importance>? Do you have any > questions about that documentation? > > Yes I read them. No I don't have questions anymore! > > * > > What sensitive data should you look for in a private Apport > crash report bug before making it public? See Bugs/HowToTriage > <https://wiki.ubuntu.com/Bugs/HowToTriage> for more information. > > This point requires some detailed explaination, but in short: > 'Coredump.gz' if exists check for 'Stacktrace.txt' if exist too > check 'Stacktrace.txt' and 'ThreadStacktrace.txt' for sensitive > data(ie passwords, server names, or any other data that can harm > it's owner if opened to public) if found sensitive data in > 'Stacktrace.txt' and/or 'ThreadStacktrace.txt' keep the bug > private through it's life, if didn't find any sensitive data > anywhere in both files remove 'Coredump.gz'(if it still exists) > and mark as public. In all cases it won't harm if bug kept private > through it's life, but can harm if marked public(counting human > error to recognize sensitive data). > > * Is there a particular package or group of packages that you > are interested in helping out with? > > I like 'xserver-xorg-input-synaptics' and I work in it most of my > time, but I like to get outside Xorg when it gets hellish!. > > * > > Five bug reports which I have triagged and Explanation of my > decisions: > > *[1]*======================= > *Bug#*: pad.lv/825548 <http://pad.lv/825548> > *Bug*: Touchpad cursor moves twice as fast horizontally after > connecting an external monitor > *Decision*: Enhanced title, Requested information and set to > 'Incomplete. After investigating files reporter attached, bug > 'Confirmed' then forwarded upstream. > > *Importance*: 'Medium' > *Importance* *Explanation*: Known bug + affects wide range of > users of default installation. > > *[2]*======================= > *Bug*#: pad.lv/822144 <http://pad.lv/822144> > *Bug*: Touchpad with integrated click buttons: right button > missing, both mouse buttons act as left > *Decision*: Requested information and set to 'Incomplete. After > investigating files reporter attached, bug 'Confirmed' then > forwarded upstream. > *Decision* *Explanation*: bug lacked documentation, after reporter > replied continued triagging. > > *Importance*: 'High' > *Importance* *Explanation*: Severe impact on users of a popular > machine. > > *[3]*======================= > *Bug*#: pad.lv/815163 <http://pad.lv/815163> > *Bug*: [EEPC-1215p] touchpad does weird things after a few minutes > of use > *Decision*: Moved to Kernel(linux) > *Decision* *Explanation*: Xorg failed to read device(recorded in > 'XorgLog.txt') > > *Importance*: 'Low' > *Importance* *Explanation*: Workaround existed(though hard) > > *[4]*======================= > *Bug*#: pad.lv/833840 <http://pad.lv/833840> > *Bug*: synaptics touchpad doesnt enable after disabling from fn+f6 > key on dell xps l702x. Even after restart just doesn't work now > *Decision*: Requested info and marked incomplete, after reporter > replied and made some investigation, moved to > 'gnome-settings-daemon' (which is out of my experience, so we need > help overthere!) > *Decision* *Explanation*: proplem troubleshooted for every > potential cause one by one but seemed to be clear, so moved to > it's latest potential cause(in my opinion). > > *Importance*: 'Low' > *Importance* *Explanation*: Caused by defined user action which > can be easily worked around (though it can be annoying) > > *[5]*======================= > *Bug*#: pad.lv/844892 <http://pad.lv/844892> > *Bug*: No mouse (touchpad & nipple) after installation, usb mouse > works (thinkpad t43/p) [oneiric beta-1] > *Decision*: Marked to 'Incomplete' then 'Confirmed' in kernel > after reporter's response. Not forwarded to Kernel BTS as > kernel.org <http://kernel.org> is under maintenance till now!. > *Decision* *Explanation*: Xorg doesn't detect device at all, in > order to move to kernel(linux) and forward upstream I requested > more testing/info to confirm it in kernel. Thanks to the > reporter(latrom) the devices file confirmed it. > > *Importance*: 'High' > *Importance* *Explanation*: Causes total inusability in touchpad > and even in mouse(see comment#5).
(Simplest to add my comment at the end of the bug list) Agree with all. Also, I really appreciate the upstream bug you opened and linked in bug 825548. Good work all in all! +1 > > /I would like to express appreciation to Gursimran Singh Mohar > (simar) for his great effort on helping me down the road to here, > Thanks man :)/ +1. Thank you, simar :-) Cheers, ..C..
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