Christopher wrote: > However, our fellow Ubuntu Bug Control member Rolf Leggewie is of the > strong opinion that this has nothing to do with the linux kernel, but > with unity.
Christopher, you are knowingly misrepresenting me without even having the decency to send me a CC (I've only subscribed temporarily to this ML now and copied above text from the web). That makes me uneasy. https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1353129/comments/21 Nowhere have I ever given an indication of a *STRONG* opinion, quite the contrary as seen in the link. I only come to know of your mail because I had prepared a mail of my own to send to this list about "quality vs. quantity" work in LP. At least I had the decency to plan and sleep over it and CC you. Sigh! As someone who is possibly affected by above bug I merely asked you (in unison with the OP of 1353129) to stay away. Another courtesy you routinely do not afford to others. Your work is alienating people from Ubuntu I am afraid and results in more tickets closed but less bugs getting reported and fixed, I feel. Your playground is the kernel, so I tried to move the ticket away from your playground, as a courtesy and to calm things down. Sigh! Since we are already at it, here is the mail I had planned to send. Subject: Christopher Penalver bug handling methodology Hello, my name is Rolf Leggewie. I've been a long-time bug-control member with a steady Ubuntu contribution history slowly approaching 10 years. But I usually work on my own, so maybe some people here know me while others may not. A few years ago, a fellow member of bug-control named Christopher Penalver came onto the scene and has managed to log an impressive amount of comments in LP and other work. That should be reason for applause. Unfortunately, he also managed to piss off quite a few people in the process, mostly ordinary users, I suppose, and IMVHO presented the Ubuntu bug triage process in a bad light. The message sent is akin to "How dare you report an issue to us? We will make you jump through all kinds of time-consuming and sometimes risky hoops and once we run out of hoops to throw at you we will ignore you until the next release when we repeat the cycle." He is usually politically-correct so that wording above is obviously purely my own, but the message sent and more importantly the one that is received is clearly as stated above. Ubuntu should do better and by granting bug-control we allow Christopher to represent Ubuntu. I am uneasy about that. I am uneasy about the amount of privs he has been given to do his IMVHO net-negative work. Since I am uneasy about the privs he already got I wanted to publicly voice my concern if ever he applied for even more. I left him a negative review on his wiki page which he removed within less than 15 minutes even though he actively asks for reviews[1]. An inability to deal with criticism makes me uneasy. I firmly believe Christopher has good intentions. In fact, I believe they are too good and he should slow down. Aim for more quality and less quantity or even take a sabbatical. From what I can see, his interest is in closing the maximum amount of tickets or at least to get them off-radar in another way. That makes me uneasy. The goal should be to fix problems and close tickets only as a consequence. The procedures he uses alienate a tremendous amount of reporters and paints Ubuntu in a bad light. That makes me uneasy. At least in my case, he makes my life as bug-control more difficult by insisting I cannot do bug-triage the way *I* would like to do it because apparently he sees LP as some kind of game or power struggle or what-not and he doesn't like to back down. He is a stickler for rules which I believe he mostly invented himself and should never be seen as gospel anyhow. People frequently ask him to ignore their tickets and he never does. That makes me uneasy. So, now what? I'd like to see how others feel about this. I appreciate the help that Christopher is trying to give. But I would like to send him a public message that I believe he should slow down and focus on quality support instead of a massive, bot-like number of canned responses and wiki links. Best regards Rolf Leggewie PS: English is not my first language and I am slightly aggravated, but my intentions are good. If in doubt about a meaning of what I wrote, please ask first before jumping to conclusions. [1] https://wiki.ubuntu.com/penalvch?action=diff&rev2=26&rev1=25 _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-bugcontrol Post to : [email protected] Unsubscribe : https://launchpad.net/~ubuntu-bugcontrol More help : https://help.launchpad.net/ListHelp
