Public bug reported:
Ubuntu 26.04, Canon MAXIFY MB2720 connected over Wi-Fi.
CUPS 2.4.16; cups-filters 2.0.1.
Printing a two-page document from LibreOffice Writer or Document
Viewer prints only the first page. CUPS reports successful completion.
The logs show both pages being processed, with image/urf
(Apple Raster) selected as the output format. The printer reports
job-impressions-completed=1 and job-completed-successfully.
Sending a converted PWG Raster file directly using ipptool prints
both pages successfully.
The automatically generated PPD contains:
*cupsFilter2: "image/jpeg image/jpeg 0 -"
*cupsFilter2: "image/urf image/urf 100 -"
Workaround: replacing the second line with:
*cupsFilter2: "image/pwg-raster image/pwg-raster 100 -"
After applying the modified PPD with lpadmin, both pages print
correctly from the applications.
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: cups 2.4.16-1ubuntu1.3
ProcVersionSignature: Ubuntu 7.0.0-38.38-generic 7.0.14
Uname: Linux 7.0.0-38-generic x86_64
ApportVersion: 2.34.1-0ubuntu0.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 16 13:21:01 2026
InstallationDate: Installed on 2026-09-29 (17 days ago)
InstallationMedia: Ubuntu 26.04.1 LTS "Resolute Raccoon" - Release amd64
(20260826)
Lpstat:
device for Canon_MB2700_series: implicitclass://Canon_MB2700_series/
device for Canon_Test: ipp://10.0.0.252/ipp/print
MachineType: GIGABYTE AORUS 15G XC
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Canon_MB2700_series.ppd', '/etc/cups/ppd/Canon_Test.ppd'] failed
with exit code 2: grep: /etc/cups/ppd/Canon_MB2700_series.ppd: Permission denied
grep: /etc/cups/ppd/Canon_Test.ppd: Permission denied
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-38-generic
root=UUID=ae2e117e-277a-4965-a9b2-75d57d0a575f ro quiet splash
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/26/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FB07
dmi.board.asset.tag: Default string
dmi.board.name: AORUS 15G XC
dmi.board.vendor: GIGABYTE
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: GIGABYTE
dmi.chassis.version: y.y
dmi.ec.firmware.release: 3.1
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrFB07:bd02/26/2021:br5.17:efr3.1:svnGIGABYTE:pnAORUS15GXC:pvrDefaultstring:rvnGIGABYTE:rnAORUS15GXC:rvrDefaultstring:cvnGIGABYTE:ct10:cvry.y:skuX5LXC:pfaAORUS:
dmi.product.family: AORUS
dmi.product.name: AORUS 15G XC
dmi.product.sku: X5LXC
dmi.product.version: Default string
dmi.sys.vendor: GIGABYTE
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apparmor apport-bug resolute wayland-session
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https://bugs.launchpad.net/bugs/2171176
Title:
Canon MB2720 prints only the first page with Apple Raster; PWG Raster
works
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