Public bug reported: My Ubuntu desktop became unresponsive after I pressed Shift+Print Screen while the browser's three-dot menu was open.
Steps to reproduce: 1. Open a web browser (it worked in Brave and Chrome) 2. Click the three-dot menu in the browser toolbar 3. Press Shift+Print Screen while the browser's three-dot menu was open Result: The screenshot selection interface did not appear. The mouse cursos's appearance changed when moved outside the browser window, but I could not interact with applications. The desktop became unresponsive, and I had to force a restart. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.15.0-139.149~20.04.1-generic 5.15.178 Uname: Linux 5.15.0-139-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.31 Architecture: amd64 BootLog: Error: [Errno 13] Permissão negada: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Oct 18 00:47:47 2026 DistUpgraded: 2026-06-11 18:16:34,223 DEBUG /openCache(), new cache size 105641 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-focal-amd64-20200502-85 DistroCodename: focal DistroVariant: ubuntu DkmsStatus: virtualbox, 6.1.50, 5.15.0-139-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: This is the first time GraphicsCard: Intel Corporation Device [8086:46b3] (rev 0c) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0b92] InstallationDate: Installed on 2023-11-29 (1053 days ago) InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0bda:5522 Realtek Semiconductor Corp. Integrated_Webcam_HD Bus 001 Device 002: ID 3515:3020 YICHIP 2.4G Receiver Bus 001 Device 004: ID 0bda:c829 Realtek Semiconductor Corp. Bluetooth Radio Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 15 3520 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-139-generic root=UUID=79a38b12-ad9e-4061-889b-1790c3c01034 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2026-06-11 (128 days ago) dmi.bios.date: 12/16/2024 dmi.bios.release: 1.30 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.30.0 dmi.board.name: 0VY5V4 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 1.7 dmi.modalias: dmi:bvnDellInc.:bvr1.30.0:bd12/16/2024:br1.30:efr1.7:svnDellInc.:pnInspiron153520:pvr:rvnDellInc.:rn0VY5V4:rvrA00:cvnDellInc.:ct10:cvr:sku0B92: dmi.product.family: Inspiron dmi.product.name: Inspiron 15 3520 dmi.product.sku: 0B92 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2 version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.20 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal freeze ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2171314 Title: Desktop freezes after pressing Shift + Print Screen while browser side menu is open To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/2171314/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
