Thank you for reporting the bug and helping to make Ubuntu even better.
While it seems clear that your firewall is blocking your packets, it is
a problem with your firewall policy, and not ufw, the tool to help you
implement the policy. This bug is being converted into a question. It
sounds like you may need a separate connection tracking module for
gmail/xmpp, or simply to accept packets from gmail's xmpp server.
** Changed in: ufw (Ubuntu)
Status: New => Invalid
** bug changed to question:
https://answers.launchpad.net/ubuntu/+source/ufw/+question/47300
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ufw eating SRV records
https://bugs.launchpad.net/bugs/277952
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