Please, when you print a document, try to get the cupsys log:
this is a file where CUPSYS writes information about what it is doing. Almost
all printing problems can be diagnosed from the error log, so it is the first
place to look to start solving problems. To be useful, you must change the
logging level:
1.Select "System" -> "Administration" -> "Printing" in the main menu of your
desktop. The printer setup tool system-config-printer will open. Select "Server
Settings" in the list on the left. Then check the check box "Save debugging
information for troubleshooting" and click "Apply".
2. In /etc/cups/cupsd.conf, find the line "LogLevel ..."; change it to"
LogLevel debug"; save.
3. 'sudo /etc/init.d/cupsys restart'
4. Try to print something.
5. Add /var/log/cups/error_log as an attachment to the bug report.
Set to incomplete until we have the wanted log.
** Changed in: cupsys (Ubuntu)
Status: New => Incomplete
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unable to print to cups, testprint ok
https://bugs.launchpad.net/bugs/254529
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