Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We appreciate the difficulties you
are facing, but it would make more sense to raise problems you are
having in the support tracker at https://answers.launchpad.net/ubuntu if
you are uncertain if they are bugs. For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs .

** Changed in: rhythmbox (Ubuntu)
       Status: New => Invalid

** bug changed to question:
   https://answers.launchpad.net/ubuntu/+source/rhythmbox/+question/48891

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I have no sound.  Computer says I have an AC 97, and the help page says to open 
a shell and type the code in.  Being new to Ubuntu, I dont know where to find a 
shell!
https://bugs.launchpad.net/bugs/288472
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