Info: I have a GoGear SA6145/37, and it is experiencing the same problem. I am currently running Kubuntu 8.10 (Intrepid Ibex). I will post any relevant information.
** Linux 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686 GNU/Linux ** I pulled the following from "lsusb -v" Bus 003 Device 006: ID 0471:2002 Philips Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x0471 Philips idProduct 0x2002 bcdDevice 1.00 iManufacturer 1 Philips iProduct 2 Philips GoGear SA61XX iSerial 3 37000030053B95E208051315010209CB bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 39 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 500mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 3 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk (Zip) iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 10 Device Qualifier (for other device speed): bLength 10 bDescriptorType 6 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 bNumConfigurations 1 Device Status: 0x0000 (Bus Powered) ** Here's "tail -f /var/log/kern.log" ** Upon Plugging it in Dec 31 16:30:41 apoc-mobile kernel: [258952.312061] usb 3-1: new high speed USB device using ehci_hcd and address 7 Dec 31 16:30:42 apoc-mobile kernel: [258952.521551] usb 3-1: configuration #1 chosen from 1 choice Dec 31 16:30:42 apoc-mobile kernel: [258952.522497] scsi10 : SCSI emulation for USB Mass Storage devices Dec 31 16:30:42 apoc-mobile kernel: [258952.523398] usb-storage: device found at 7 Dec 31 16:30:42 apoc-mobile kernel: [258952.523414] usb-storage: waiting for device to settle before scanning Dec 31 16:30:47 apoc-mobile kernel: [258957.520315] usb-storage: device scan complete Dec 31 16:30:52 apoc-mobile kernel: [258963.132059] usb 3-1: reset high speed USB device using ehci_hcd and address 7 Dec 31 16:31:02 apoc-mobile kernel: [258973.376044] usb 3-1: reset high speed USB device using ehci_hcd and address 7 Dec 31 16:31:19 apoc-mobile kernel: [258989.620046] usb 3-1: reset high speed USB device using ehci_hcd and address 7 Dec 31 16:31:19 apoc-mobile kernel: [258989.868369] usb 3-1: reset high speed USB device using ehci_hcd and address 7 Dec 31 16:31:29 apoc-mobile kernel: [259000.112047] usb 3-1: reset high speed USB device using ehci_hcd and address 7 Dec 31 16:31:29 apoc-mobile kernel: [259000.244900] scsi 10:0:0:0: Device offlined - not ready after error recovery ** Upon Disconnection Dec 31 16:31:49 apoc-mobile kernel: [259019.720454] usb 3-1: USB disconnect, address 7 I doubt it matters in this case, but I am using KDE 4.2b2. Other than that, only recommended updates are enabled. Any idea's would be great, I was really looking forward to managing my mp3 player in linux, I suppose I will have to continue with windows XP for now. -- Mass Storage USB device error https://bugs.launchpad.net/bugs/179250 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs