On Mon, Jul 20, 2009 at 5:27 PM, Bob <wha...@orcon.net.nz> wrote:

> When trying to open a movie file the computer tells me The playback of
> this movie requires a audio/midi decoder plugin which is not installed.
> When I give it the OK to go ahead and install it I get the following
> message
>

>From above, I understand that the movie player (totem) does start.
However, you are not able to open a particular movie file. It seems that you
need to install a particular plug-in for playing that file, but facing
problem installing the plug-in.
Could you please mention the type of movie file
(mpeg/mp4/wmv/3gp/avi/anyother) that you are trying to open?


> E: dpkg was interrupted, you must manually run 'sudo dpkg --configure
> -a' to correct the problem.
> E: _cache->open() failed, please report.
>
> Unfortunately I don't know how to do the above. If you could give me
> step by step instructions I would be able to follow them and may learn
> something in the process
>

You can do the above in the terminal by following these steps:
Click Applications ==> Accessories ==> Terminal
In the window that opens shall contain a command prompt.
Type "sudo dpkg --configure -a" in there and press enter
It shall ask for a password.
Type the password that you provided while installing Ubuntu, and press
enter.
This should clear the mess created while installing the plug-in and pave way
for fresh reinstall of the plug-in.

By the way, you did not mention about the event that gave you the error:
GStreamer encountered a general supporting library error.


Best regards,
-- 
Nitesh
http://techformyself.blogspot.com

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-- 
movie player won't open
https://bugs.launchpad.net/bugs/401563
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