Public bug reported: Binary package hint: ubiquity
The Ubuntu installer consists of several rather tricky steps, and people can bail out of the process at any time before clicking "Install". We have a reasonable suspicion that the partitioning step is the most difficult, but beyond that, if people give up, we have very little idea of why. This could be fixed by introducing an ubuntu.com database that stores basic information about someone cancelling the installation: what step they cancelled on, and any reason they provided. Then we could prompt people who close the installer window, asking them why they're doing so. We should do this only when (a) there is a working Internet connection, and (b) the ubuntu.com server has responded positively to Ubiquity asking it whether it is accepting feedback. (Probably we would turn this on just for a day or two each cycle.) Mozilla does a similar thing for Firefox: <http://blog.mozilla.com/metrics/2009/07/30/an-improved-experience- for-2000000-non-firefox-users/> ** Affects: ubiquity (Ubuntu) Importance: Undecided Status: New -- We have hardly any data on why people cancel installations https://bugs.launchpad.net/bugs/419194 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
