Well said Patrick.  So now it comes down to this:

Fix it.  We as end users expect this to be working the way windows and
OS X have implemented it.  If it's not gonna be fixed to that
specification, then I won't even think of using it.  There's a reason
why software companies can sell software and have the public buy it.
Because if it is not usable to the end user, the end user isn't gonna
use it.  And that company will then go out of business.  What incentive
here does linux have?

As for just explaining it to the end user such as me why it doesn't work
isn't a fix.  If you have to explain how to do something, it's not
designed correctly.  If you wonder why OS X is the way it is, it is
because they look at how you do something in it and they question it,
how can we make this easier?  This is the way Linux should be headed.
Knowing there is a work around is not fixing it, it is avoiding it.

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