Hi Alvin, Can you comment if this is still an issue for you. Unfortunately your DpkgTerminalLog doesn't contain much additional information
** Changed in: linux (Ubuntu) Status: New => Incomplete -- package linux-image-2.6.31-11-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 https://bugs.launchpad.net/bugs/436973 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs