Public bug reported:
Binary package hint: system-config-printer
I added a network printer sometime last week. Performed an update on
Friday. Today the printer is not listed as an option. I ran another
system update, rebooted, and it is still missing. Trying to add it
again but opening system-config-printer shows the "Add" button is grayed
out. clicking on Help > Troubleshoot tells me that it thinks the CUPS
service is not running. sudo rcconf tells me that it is. I stop it,
start it, and have no change.
** Affects: system-config-printer (Ubuntu)
Importance: Undecided
Status: New
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cannot add printer - wizard falsly reports cups service not running
https://bugs.launchpad.net/bugs/461388
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