** Description changed: [Impact] An excessive number of duplicate and/or invalid bug reports are being filed against xorg via checkbox's 'system test' functionality. Most issues being reported are unlikely to warrant SRU updates; in any case there is insufficient information provided to troubleshoot them. This feature should be disabled for the Karmic release. [Patch] Attached to this bug report. It simply removes the X source package names from the scripts. [Reproduction] Go to the 'xorg' or 'x11-xserver-utils' source packages and do an advanced search for bugs with 'checkbox-bug'. This will display a large number of bug reports about the same problem (limited resolution availability). Click on any of the bugs will show they typically have only 1-2 line descriptions. Xorg.0.log is attached, but no xrandr, ddcprobe data, or other information documented as necessary for troubleshooting this class of bug. [Regression Potential] The video tests in apport are new in the karmic release (in fact they were enabled only briefly before the release), so disabling the functionality is not a regression. [Discussion] The procedure for analyzing common X bugs such as reduced resolution availability are documented in detail at https://wiki.ubuntu.com/X/Troubleshooting/. + As a case in point, resolution bugs MUST HAVE 'xrandr --verbose'. If + the reporter filed the bug using 'ubuntu-bug xorg' this would + automatically be collected and we could diagnose the problem. However, + checkbox only uses 'xrandr -q' which is insufficient, so all the bug + reports being filed cannot be diagnosed, and instead will simply use up + triager energies which would not need to be spent if the user had gone + through normal bug reporting procedures. + If we wish to expose test suites to end users that they can use for sending bug reports for these kinds of issues, at a minimum the test suite ought to at least include the information recommended by the appropriate troubleshooting guide. A well crafted test could also test out some of the analytical approaches or work arounds suggested by those guides. Many of these resolution issues are monitor-specific or caused by limitations inherent to the hardware or drivers, whose fixes may not be widespread enough or severe enough or safe enough to warrant an SRU. Thus, while having the test allow filing bug reports for the distro under development may make sense, it will be less so for the actual release. - [Original Report] Binary package hint: xorg Model number: PP19S # lsb_release -rd Description: Ubuntu 9.10 Release: 9.10 # lspci: 00:02.0 VGA compatible controller: Intel Corporation System Controller Hub (SCH Poulsbo) Graphics Controller (rev 07) # lswh: *-display UNCLAIMED description: VGA compatible controller product: System Controller Hub (SCH Poulsbo) Graphics Controller vendor: Intel Corporation physical id: 2 bus info: p...@0000:00:02.0 version: 07 width: 32 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: latency=0 resources: memory:d8100000-d817ffff ioport:1800(size=8) memory:d0000000-d7ffffff memory:d8380000-d839ffff ProblemType: Bug Architecture: i386 CheckboxCommand: resolution_test CheckboxDescription: This display is using the following resolution: $output Je toto pro váš displej přijatelné? CheckboxSubmission: 6d0b18dc6702c4f9251b21e9b1af8d6e CheckboxSystem: d00f84de8a555815fa1c4660280da308 CheckboxTest: resolution Date: Fri Oct 30 20:50:52 2009 DistroRelease: Ubuntu 9.10 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) MachineType: Dell Inc. Inspiron 1010 NonfreeKernelModules: wl Package: xorg 1:7.4+3ubuntu7 ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=a199c9e1-43fe-4985-9f49-c7582f91ddb9 ro quiet splash ProcEnviron: SHELL=/bin/bash LANG=cs_CZ.UTF-8 ProcVersionSignature: Ubuntu 2.6.31-14.48-generic RelatedPackageVersions: xserver-xorg 1:7.4+3ubuntu7 libgl1-mesa-glx 7.6.0-1ubuntu4 libdrm2 2.4.14-1ubuntu1 xserver-xorg-video-intel 2:2.9.0-1ubuntu2 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1 SourcePackage: xorg Tags: checkbox-bug Uname: Linux 2.6.31-14-generic i686 XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf' dmi.bios.date: 07/23/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0R990K dmi.board.vendor: Dell Inc. dmi.board.version: A07 dmi.chassis.asset.tag: ********** dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A07 dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/23/2009:svnDellInc.:pnInspiron1010:pvrA07:rvnDellInc.:rn0R990K:rvrA07:cvnDellInc.:ct8:cvrA07: dmi.product.name: Inspiron 1010 dmi.product.version: A07 dmi.sys.vendor: Dell Inc. fglrx: Not loaded system: distro: Ubuntu architecture: i686kernel: 2.6.31-14-generic
** Attachment added: "checkbox_0.8.5ubuntu1.debdiff" http://launchpadlibrarian.net/34991577/checkbox_0.8.5ubuntu1.debdiff -- Disable checkbox from filing bugs against X in released versions of the distro https://bugs.launchpad.net/bugs/465447 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
