Thank you for your bug report. The issue is an upstream one and it would
be nice if somebody having it could send the bug the to the people
writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

** Changed in: empathy (Ubuntu)
   Importance: Undecided => Low

** Changed in: empathy (Ubuntu)
     Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)

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LOST messages in the chat window, but present in empathy log
https://bugs.launchpad.net/bugs/475615
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