Public bug reported:

Binary package hint: rhythmbox

After, unfortunately, not realizing it wasn't safe to accept upgrades
from Ubuntu without getting outside advice, I allowed Ubuntu to upgrade
my computer.  Since that day, last Sunday, many things are different,
and not better.  I don't know much about computers, so I didn't realize
one should ignore upgrade offers.  Before the upgrade, a window opened,
on the screen, after I inserted a CD.  It asked did I want to use
Rhythmbox, and I'd click on Okay.  Then in Rhythmbox there was an option
on the left hand menu wihich included "Unknown" and I discovered, by
trial and error, that this was the key to playing CD's with my system.
Once I'd clicked "Unknown" the Rhythmbox window would fill in the track
information and little by little I learned how to control it.  Now the
"Unknown" option is totally gone.  Where is it?  Nothing else is there
that brings up the information for the CD.  What do I have to do to get
back the ability to play my CD's???  It is really unbearably
frustrating, after the work I've gone through trying to learn to use my
computer the past four months, and now so many things don't work.  Why
on earth is this happening?  PLEASE tell me if I have to do something to
get back the simple ability to play inserted CD's.  It shouldn't be this
hard, should it?

Thank you in advance, if you have any idea why "Unknown" disappeared, or
how I can access it if it's hiding somewhere obscure, or under a name I
don't recognize.  I clicked everything there, and nothing is remotely
related to playing the CD's.

Doris Foster

ProblemType: Bug
Architecture: i386
Date: Fri Nov  6 22:56:17 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/rhythmbox
NonfreeKernelModules: nvidia
Package: rhythmbox 0.12.5-0ubuntu4
ProcEnviron:
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: rhythmbox
Uname: Linux 2.6.31-14-generic i686

** Affects: rhythmbox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386

-- 
When I insert a CD to play, a window used to open and ask me if I wanted 
Rhythmbox, and in Rhythmbox there was an item called "Unknown" which played my 
CD, but it's gone.  Why can't I play my CD's anymore with Ubuntu 9.10?
https://bugs.launchpad.net/bugs/477203
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