Dear Joshua,

thanks for your help


I'm sorry to hear Ubuntu One isn't working properly for you. Can answer
> a couple questions for me?
>
> 1) Based on the oauth-login.log, it looks like one of the lines may be
> having trouble getting out through a proxy server. Are you behind a
> proxy server?
>

No to my knowledge. When I installed Ubuntu 9.10, I made a default
installation and I didn't have to answer to any question relative to the
network. It is true that in my laptop computer I have configured Firefox in
order to be able to have access to the electronic resources of my University
library from home, but usually I have this disconnected. Moreover, my
desktop computer in the University (the computer that it is synchronized
with my laptop) does not have any proxy configured in Firefox (and the
installation of Ubuntu 9.10 was also by default) and Ubuntu One does not
work. Other members of my lab have also installed Ubuntu 9.10 in their
desktop computers and configured Ubuntu One but after using it during some
days without problems now are experimenting the same troubles that I have
described.


>
> 2) How many files are you trying to sync since you've upgraded your
> account? (It shouldn't matter, but this information will help us narrow
> down the possibilities of what the cause of this problem is.)
>

The situation of both Ubuntu One folders since last week (more or less) is
the next:

In my desktop computer the contents of Ubuntu One is:
ger...@urv-nutrigenomica-01:~/Ubuntu One/Recerca$ ls -lR | grep ^'-' | wc -l
167
ger...@urv-nutrigenomica-01:~/Ubuntu One/Recerca$ ls -lR | grep ^'d' | wc -l
41
ger...@urv-nutrigenomica-01:~/Ubuntu One/Recerca$


In my laptop computer the contents of Ubuntu One is:

ger...@gpujadas:~/Ubuntu One$ ls -lR | grep ^'-' | wc -l
1
ger...@gpujadas:~/Ubuntu One$ ls -lR | grep ^'d' | wc -l
0


Ubuntu One fails to synchronize even if I only change one file. This was not
the situation the first time I used the program (it works perfectly).
Curiously, Ubuntu One starts to fail after updating my subscription to 50 Gb

Please, let me know if you need further information or if you need to log
into my Desktop computer (if this is the case, I would need the IP number of
the computer that you will use to connect in order that the informatics
administration of my University allows temporally the access).

Please, let me know also when the problem is solved

Best

Gerard

-- 
Ubuntu One does not synchronize since 10-11-2009
https://bugs.launchpad.net/bugs/481838
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