Thanks Frodon for the tip, unfortunately it did work for me. I switched on the sansa clip before plugging it in to the port but still no icon appeared on the desktop and dmesg gives the following output.
[ 1039.784208] usb 1-3: new high speed USB device using ehci_hcd and address 5 [ 1039.918158] usb 1-3: configuration #1 chosen from 1 choice [ 1039.988110] Initializing USB Mass Storage driver... [ 1039.991473] scsi2 : SCSI emulation for USB Mass Storage devices [ 1039.995327] usbcore: registered new interface driver usb-storage [ 1039.995351] USB Mass Storage support registered. [ 1039.996735] usb-storage: device found at 5 [ 1039.996751] usb-storage: waiting for device to settle before scanning [ 1044.996646] usb-storage: device scan complete [ 1066.112206] usb 1-3: reset high speed USB device using ehci_hcd and address 5 [ 1066.428226] usb 1-3: reset high speed USB device using ehci_hcd and address 5 [ 1072.740207] usb 1-3: reset high speed USB device using ehci_hcd and address 5 [ 1073.052340] usb 1-3: reset high speed USB device using ehci_hcd and address 5 [ 1073.372165] usb 1-3: reset high speed USB device using ehci_hcd and address 5 [ 1073.574524] scsi 2:0:0:0: Device offlined - not ready after error recovery [ 1159.692817] ===>rt_ioctl_giwscan. 1(1) BSS returned, data->length = 115 [ 1279.685136] ===>rt_ioctl_giwscan. 1(1) BSS returned, data->length = 115 [ 1399.691012] ===>rt_ioctl_giwscan. 1(1) BSS returned, data->length = 115 Not sure what the last three lines are or if they are relevant so I thought I may as well post them up anyhow. -- Sansa clip mp3 player unusable in 9.10 works in 9.04 https://bugs.launchpad.net/bugs/482995 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs