** Description changed: When I turn on my external 1.5TB Western Digital hard drive, it fails to mount and I am sitting here wondering what has happened. If you read dmesg, you receive this report: [ 21.207411] usb-storage: device scan complete [ 41.916431] usb 1-8: reset high speed USB device using ehci_hcd and address 4 [ 52.196084] usb 1-8: reset high speed USB device using ehci_hcd and address 4 [ 68.476166] usb 1-8: reset high speed USB device using ehci_hcd and address 4 [ 68.740094] usb 1-8: reset high speed USB device using ehci_hcd and address 4 [ 79.000128] usb 1-8: reset high speed USB device using ehci_hcd and address 4 [ 79.145073] scsi 2:0:0:0: Device offlined - not ready after error recovery Can there not be GUI integration that gives troubleshooting information to the user on how to fix this problem? It's formatted to ext4 and I have no idea how to mount the hard drive - 'after error recovery'. + 'after error recovery'... Until I found a workaround: - Oddly enough, the drive gets mounted when running 'sudo udevadm monitor - -e | tee udev.log', indicated in - https://wiki.ubuntu.com/DebuggingRemovableDevices + The drive gets mounted when you disconnect and reconnect, leaving the + power on to the device. + + Should the user no be warned that the drive failed to mount and be given + way to troubleshoot? It seems that the Linux kernel is extremely + sensitive to when the drive is connected and whether there is power to + the device already or not, making users "fiddle" to get it to work.
-- Ubuntu fails to give user reason or knowledge that external hdd failed to mount https://bugs.launchpad.net/bugs/507734 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
