On 25/02/10 23:21, Sebastien Bacher wrote: >> remove the old software. The user *can* reinstall it, but then it is a >> > conscious decision. > > there is nothing done right know to explain those changes though, $user > is happily running hardy is happily using pidgin as messaging client for > 2 years now and upgrade to lucid, after reboot the ui changed and > talking to his friends using otr stops working. technical users might > think "ok, empathy doesn't do otr, I need to install pidgin back", > normal users most likely will get stucked thinking lucid is broken. >
We don't install otr by default, do we? So the user installed it for themselves? They can figure it out then. >> We are fooling ourselves if we think users will just figure this out, >> > or love us for abandoning them on old software. > > Getting a perfect replacement is hard though, especially that sometime > the old softwares has features we don't consider useful and don't want > to put back in the new system. We should be able to inform the user > though: "if you use one of this features <...> you might want to > reinstall <old_software> or look for an alternative since that is not > supported on $newdistro" rather than just break things under their feet > silently > > There is a tough choice to be faced. It's best for us to do the best migration we can, for that user. If the user wants to install the old software, fine. But if we don't do the migration, the user is going to have to do it when their software becomes obsolete. We absolutely should factor the cost of the migration script into the decision. Mark -- Support ends dialog should auto-detect universe https://bugs.launchpad.net/bugs/518856 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
