I've noticed this inconsistency also with 10.04.
I agree Dave Morley's think, because in the Network Panel I've got the 
'configuration way' "VPN Connection->Configure VPN" but then I cannot configure 
it and I don't know why. 
I think can help the user adding something like "Movie Player adding plug-in".

Regards
Antonio

-- 
Intrepid: Network-Manager should document additional packages are required to 
enable VPN
https://bugs.launchpad.net/bugs/277496
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