apport information

** Tags added: apport-collected

** Description changed:

  If Rhythmbox is running when the Zen is plugged in it will appear correctly 
in the sidebar.  No desktop icon appears but it is shown in 'lsusb'
  If Rhythmbox is not running the desktop icon will appear and a pop-up asking 
what to open it with.  Choosing 'open in rhythmbox' opens the program but the 
Zen is not listed.
  
  Please let me know what other info I can provide
  
  ProblemType: Bug
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jack       2288 F.... pulseaudio
   /dev/snd/controlC1:  jack       2288 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf0b40000 irq 22'
     Mixer name : 'Realtek ALC861-VD'
     Components : 'HDA:10ec0862,11791205,00100001 
HDA:11c13026,11790001,00100700'
     Controls      : 15
     Simple ctrls  : 10
  Card1.Amixer.info:
   Card hw:1 'U0x46d0x9c1'/'USB Device 0x46d:0x9c1 at usb-0000:00:1d.7-3, high 
speed'
     Mixer name : 'USB Mixer'
     Components : 'USB046d:09c1'
     Controls      : 2
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined
     Capture channels: Mono
     Limits: Capture 0 - 3072
     Mono: Capture 1090 [35%] [18.00dB] [on]
  Date: Mon Dec  7 18:35:42 2009
  DistroRelease: Ubuntu 9.10
  HibernationDevice: RESUME=UUID=56559668-04a6-4e69-9d24-5571506db173
  MachineType: TOSHIBA Satellite A100
  Package: linux-image-2.6.31-16-generic 2.6.31-16.52
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdLine: root=UUID=d1c27540-49ad-4002-8a84-9eba9c413cf1 ro quiet splash
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-16.52-generic
  RelatedPackageVersions:
   linux-backports-modules-2.6.31-16-generic N/A
   linux-firmware 1.26
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: yes
  SourcePackage: linux
  Uname: Linux 2.6.31-16-generic i686
  WpaSupplicantLog:
   
  dmi.bios.date: 07/12/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: CAPELL VALLEY(NAPA) CRB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/12/2007:svnTOSHIBA:pnSatelliteA100:pvrPSAANE-02C02EEN:rvnIntelCorporation:rnCAPELLVALLEY(NAPA)CRB:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: Satellite A100
  dmi.product.version: PSAANE-02C02EEN
  dmi.sys.vendor: TOSHIBA
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
+ Architecture: i386
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  jack       1936 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   jack       1936 F...m pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0xf0b40000 irq 22'
+    Mixer name : 'Realtek ALC861-VD'
+    Components : 'HDA:10ec0862,11791205,00100001 
HDA:11c13026,11790001,00100700'
+    Controls      : 13
+    Simple ctrls  : 9
+ DistroRelease: Ubuntu 10.04
+ HibernationDevice: RESUME=UUID=5a06c5ef-3185-48be-92c1-53ce42563ad1
+ InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
+ MachineType: TOSHIBA Satellite A100
+ Package: linux (not installed)
+ PccardctlIdent:
+  Socket 0:
+    no product info available
+ PccardctlStatus:
+  Socket 0:
+    no card
+ ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic-pae 
root=UUID=d1c27540-49ad-4002-8a84-9eba9c413cf1 ro quiet splash
+ ProcEnviron:
+  PATH=(custom, user)
+  LANG=en_GB.utf8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-21.32-generic-pae 2.6.32.11+drm33.2
+ Regression: No
+ RelatedPackageVersions: linux-firmware 1.34
+ Reproducible: Yes
+ RfKill:
+  0: phy0: Wireless LAN
+       Soft blocked: no
+       Hard blocked: yes
+ Tags: lucid  needs-upstream-testing
+ Uname: Linux 2.6.32-21-generic-pae i686
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 07/12/2007
+ dmi.bios.vendor: Phoenix Technologies LTD
+ dmi.bios.version: 6.00
+ dmi.board.name: CAPELL VALLEY(NAPA) CRB
+ dmi.board.vendor: Intel Corporation
+ dmi.board.version: Not Applicable
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 1
+ dmi.chassis.vendor: No Enclosure
+ dmi.chassis.version: N/A
+ dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/12/2007:svnTOSHIBA:pnSatelliteA100:pvrPSAANE-02C02EEN:rvnIntelCorporation:rnCAPELLVALLEY(NAPA)CRB:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
+ dmi.product.name: Satellite A100
+ dmi.product.version: PSAANE-02C02EEN
+ dmi.sys.vendor: TOSHIBA

** Attachment added: "AlsaDevices.txt"
   http://launchpadlibrarian.net/45154910/AlsaDevices.txt

-- 
Creative Zen MicroPhoto 8GB only works correctly when plugged in with Rhythmbox 
already running
https://bugs.launchpad.net/bugs/493701
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