apport information ** Tags added: apport-collected
** Description changed: Binary package hint: cups Package: CUPS Ubuntu 10.04 (LTS) fresh install (not an upgrade) My HP-OfficeJet-G85 is connected via USB. This is AMD64 machine and previously running 8.04 (LTS). With Hardy, I had the same printer connected via USB and working fine with two printer names G85 (for local prints), G85-RAW for prints from the network machines (Windows XP, Max OS X and Fedora 12). Things just worked. After the fresh install of 10.04, I see the printer defined and ready as OfficeJet-G85 and set as default. But nothing prints to the device and no errors from the local machine. I have not even tried to define the RAW printer for other clients' use yet. I need to get the local printing working first. I tried all four device drivers (HP, CUPS+GutenPrint Simpler, CUPS+GutenPrint, Foomatic) and none has worked. I can print to a PDF file. I tried the printer from Firefox, command line lp <a text file> and via evince to print a PDF file. Nothing comes out of the printer and jobs appear to complete successfully. CUPS accepts a print a test page and it thinks it is done but still no pages being printed. - What do I need to do to help with re-mediating this unfortunate - situation. + What do I need to do to help with re-mediating this unfortunate situation. + --- + Architecture: amd64 + CupsErrorLog: + E [11/May/2010:07:57:29 -0500] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"! + E [11/May/2010:08:07:18 -0500] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost/printers/OfficeJet_G85) from localhost + E [11/May/2010:08:31:03 -0500] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"! + DistroRelease: Ubuntu 10.04 + InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429) + Lpstat: device for OfficeJet_G85: usb://HP/OfficeJet%20G85?serial=SGG14E32RFVL + MachineType: LENOVO 8702z + Package: cups 1.4.3-1 + PackageArchitecture: amd64 + Papersize: letter + PpdFiles: OfficeJet_G85: HP Officejet g85, hpcups 3.10.2 + ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=ee91e7b4-e44a-490f-aee9-a84f60551df9 ro quiet splash + ProcEnviron: + LANG=en_US.utf8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 + Tags: lucid + Uname: Linux 2.6.32-22-generic x86_64 + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare sudo + dmi.bios.date: 09/04/2007 + dmi.bios.vendor: LENOVO + dmi.bios.version: 2SKG28A + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: To be filled by O.E.M. + dmi.board.vendor: LENOVO + dmi.board.version: To be filled by O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: To Be Filled By O.E.M. + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnLENOVO:bvr2SKG28A:bd09/04/2007:svnLENOVO:pn8702z:pvrLENOVO3000:rvnLENOVO:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: + dmi.product.name: 8702z + dmi.product.version: LENOVO 3000 + dmi.sys.vendor: LENOVO ** Attachment added: "BootDmesg.txt" http://launchpadlibrarian.net/48275359/BootDmesg.txt -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
