Public bug reported:

Binary package hint: cups

Ever since I installed Ubuntu 7.04, my HP Officejet 5610 does not print
in full black unless I set the printout mode options to "600 dpi, color,
black + color cartridge". I set the default options in CUPS to this
setting. If I don't do this, I get a 80-90% grey, which looks like I
need to replace the black cartridge. The workaround was successful in
Feisty, Gutsy and Hardy.

Now that I've moved to 10.04, I've discovered that most programs will
not make use of this option. They print out in dark grey instead of
black, which does not look very professional.

There are three exceptions that I've found: OpenOffice.org, MSWord 2000
through Wine, and Scribus. All these programs use their own printer
dialogues instead of the standard one used by the other programs I've
tested (geany, gedit, Firefox, Tomboy notes, evince).

I booted up a 9.10 live CD and found the same problem there.

If I choose "print test page" in CUPS, it prints correctly in full
black.

There's an error message in cups.log (attached) which I think is
irrelevant to this report. It happened when I was trying to reconfigure
something and it crashed.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cups 1.4.3-1
ProcVersionSignature: Ubuntu 2.6.32-22.33.lp562742.3-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
CupsErrorLog:
 E [18/May/2010:10:49:02 +1200] [cups-driverd] Bad driver information file 
"/usr/share/cups/drv/sample.drv"!
 E [18/May/2010:10:49:20 +1200] PID 5393 (/usr/lib/cups/daemon/cups-driverd) 
crashed on signal 11!
 E [18/May/2010:10:49:57 +1200] Returning IPP 
client-error-document-format-not-supported for Send-Document 
(ipp://localhost:631/printers/Officejet-5600-series) from localhost
 E [18/May/2010:11:57:51 +1200] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
Date: Tue May 18 11:59:37 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 
(20100419.1)
Lpstat:
 device for Officejet-5600-series: 
hp:/usb/Officejet_5600_series?serial=CN66NDF84304B2
 device for Officejet-5600-series-Fax: 
hpfax:/usb/Officejet_5600_series?serial=CN66NDF84304B2
MachineType: System manufacturer System Product Name
Papersize: a4
PpdFiles:
 Officejet-5600-series-Fax: HP Fax hpijs
 Officejet-5600-series: HP Officejet 5600 Series hpijs, 3.10.2
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic 
root=UUID=d458c1cf-f605-477d-84de-305d54731aee ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_NZ.utf8
 SHELL=/bin/bash
SourcePackage: cups
dmi.bios.date: 03/25/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS P5VD2-VM ACPI BIOS Revision 1302
dmi.board.name: P5VD2-VM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: 1111
dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvrASUSP5VD2-VMACPIBIOSRevision1302:bd03/25/2008:svnSystemmanufacturer:pnSystemProductName:pvr:rvnASUSTeKComputerINC.:rnP5VD2-VM:rvr1.XX:cvnChassisManufacture:ct3:cvr1111:
dmi.product.name: System Product Name
dmi.sys.vendor: System manufacturer

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 lucid

-- 
HP Officejet 5610 printout mode options ignored
https://bugs.launchpad.net/bugs/582023
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to