I consider this not a bug in Simple Scan nor a bug in sane-backends! I had an error message in Simple Scan too, indicating that it was unable to access a "Mustek BearPaw 1200 CU" while I'm using a "Mustek 1200 UB Plus".
This is in my opinion because different scanners basing on the same chipset provide the same signature to the sane back ends. So you must tell the back ends to address the correct model you use. I resolved this problem (in Ubuntu 10.04 LTS) by following the same procedure as I did in 8.04 LTS two years ago, when I found many useful information on http://wiki.ubuntuusers.de/Scanner_gt68xx http://meier-geinitz.de/sane/gt68xx-backend/ and in the man-pages for san-mustek_usb man san-mustek_usb (for now this seems to be man sane-gt68xx) It took the following steps to make my scanner work with Simple Scan in 10.04 LTS: 1. put the right firmware file in the right place download sbfw.usb from the website mentioned above and copy it to /usr/share/sane/gt68xx sudo cp sbfw.usb /usr/share/sane/gt68xx/sbfw.usb sudo chmod a+r /usr/share/sane/gt68xx/sbfw.usb 2. tell the back end to recognise your scanner as Mustek 1200 UB Plus sudo gedit /etc/sane.d/gt68xx.conf uncomment the following line by removing the '#': #override "mustek-scanexpress-1200-ub-plus" 3. make sure, there is an entry for gt68xx.conf in dll.conf sudo gedit /etc/sane.d/dll.conf if there is no line like "gt68xx" create one (without the quotes) Maybe you have to restart the backend (I don't know if this is done by sudo /etc/init.d/saned -restart, but it worked for me). Regards Moritz -- Simple Scan detect Mustek 1200 UB Plus as Mustek BearPaw 1200 CU https://bugs.launchpad.net/bugs/575090 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs