Hello Leo Thank you for your email. I'm not the most computer-literate person in the world, but this is the output from my terminal.
I didn't really understand any of this, but I hope it helps. Thanks again for the help, Regards, Tony B > > > _____________________________________ / You will probably marry after a very \ \ brief courtship. / -------------------------------------- \ ,__, \ (oo)____ (__) )\ ||--|| * t...@tony-laptop ~ $ apport-collect 579665 The program 'apport-collect' is currently not installed. You can install it > by typing: sudo apt-get install apport t...@tony-laptop ~ $ sudo apt-get install apport [sudo] password for tony: Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer > required: libgpepimc0 libeventdb2 gpe-icons gpe-announce libsoundgen0 > libgpeschedule0 libtododb0 libhandoff0 libgpewidget1 libmimedir-gnome0.4 libxsettings-client0 libgpevtype1 Use 'apt-get autoremove' to remove them. The following extra packages will be installed: apport-symptoms python-apport Suggested packages: apport-gtk apport-kde The following NEW packages will be installed apport apport-symptoms python-apport 0 upgraded, 3 newly installed, 0 to remove and 10 not upgraded. Need to get 162kB of archives. After this operation, 2,843kB of additional disk space will be used. Do you want to continue [Y/n]? y WARNING: The following packages cannot be authenticated! python-apport apport apport-symptoms Authentication warning overridden. Get: 1 http://archive.ubuntu.com/ubuntu/ lucid/main python-apport > 1.13.3-0ubuntu2 [97.8kB] Get: 2 http://archive.ubuntu.com/ubuntu/ lucid/main apport 1.13.3-0ubuntu2 > [54.8kB] Get: 3 http://archive.ubuntu.com/ubuntu/ lucid/main apport-symptoms 0.9 > [9,378B] Fetched 162kB in 6s (24.2kB/s) > Selecting previously deselected package python-apport. (Reading database ... 112453 files and directories currently installed.) Unpacking python-apport (from .../python-apport_1.13.3-0ubuntu2_all.deb) ... Selecting previously deselected package apport. Unpacking apport (from .../apport_1.13.3-0ubuntu2_all.deb) ... Selecting previously deselected package apport-symptoms. Unpacking apport-symptoms (from .../apport-symptoms_0.9_all.deb) ... Processing triggers for man-db ... Processing triggers for hicolor-icon-theme ... Processing triggers for shared-mime-info ... Processing triggers for ureadahead ... ureadahead will be reprofiled on next reboot Setting up python-apport (1.13.3-0ubuntu2) ... > Setting up apport-symptoms (0.9) ... Processing triggers for python-central ... Setting up apport (1.13.3-0ubuntu2) ... start: Job failed to start > Processing triggers for python-central ... t...@tony-laptop ~ $ apport-collect 579665 The authorization page: ( > https://edge.launchpad.net/+authorize-token?oauth_token=13930RtJwZjQgShmbTt2&allow_permission=WRITE_PRIVATE > ) should be opening in your browser. After you have authorized this program to access Launchpad on your behalf you should come back here and press <Enter> to finish the authentication process. Created new window in existing browser session. > > > *** Collecting problem information > The collected information can be sent to the developers to improve the application. This might take a few minutes. . *** > As part of the bug reporting process, you'll be asked a series of questions > to help provide a more descriptive bug report. Please answer the following > questions to the best of your ability. Afterwards, a browser will be opened > to finish filing this as a bug in the Launchpad bug tracking system. > Press any key to continue... . *** How would you categorize this issue? > > Choices: 1: Audio 2: Filesystem 3: Graphics 4: Kernel Config 5: Networking 6: Hibernate/Resume 7: Suspend/Resume 8: Other 9: I don't know C: Cancel Please choose (1/2/3/4/5/6/7/8/9/C):4 > *** A bug is considered a regression if the issue did not exist on a > previous kernel. Is this a regression? > > What would you like to do? Your options are: Y: Yes N: No C: Cancel Please choose (Y/N/C):y > *** How would you describe the regression? > > Choices: 1: regression-release - A regression in a new stable release. 2: regression-potential - A bug discovered in the development release that > was not present in the stable release. 3: regression-update - A regression introduced by an updated package in > the stable release. 4: regression-proposed - A regression introduced by a package in -proposed > . 5: I don't know. C: Cancel Please choose (1/2/3/4/5/C):1 > *** > After apport finishes collecting debug information, please note the most > recent kernel version where this was not an issue when filling out the bug > report. > Press any key to continue... > > *** Can you recreate this bug with a specific series of steps? > > What would you like to do? Your options are: Y: Yes N: No C: Cancel Please choose (Y/N/C):y . *** > After apport finishes collecting debug information, please document your > steps to reproduce the issue when filling out the bug report. > Press any key to continue... > > *** > Testing the upstream kernel can help isolate issues in Ubuntu kernel > patches, discover a bug is fixed upstream, or confirm the issue exists > upstream. It would be great if you could test with the upstream kernel and > let us know your results by posting a comment in the bug report. For > information on testing the upstream kernel, refer to > https://wiki.ubuntu.com/KernelTeam/MainlineBuilds > Press any key to continue...y ....... > *** Send this data to the developers? > > What would you like to do? Your options are: S: Send report (511.2 KiB) V: View report K: Keep report file for sending later or copying to somewhere else C: Cancel Please choose (S/V/K/C):s S S ^[[a^[[at...@tony-laptop ~ $ S S: command not found t...@tony-laptop ~ $ S S: command not found t...@tony-laptop ~ $ apt-get autoremove E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission > denied) E: Unable to lock the administration directory (/var/lib/dpkg/), are you > root? t...@tony-laptop ~ $ apport-collect 579665 > *** Collecting problem information > The collected information can be sent to the developers to improve the application. This might take a few minutes. . *** > As part of the bug reporting process, you'll be asked a series of questions > to help provide a more descriptive bug report. Please answer the following > questions to the best of your ability. Afterwards, a browser will be opened > to finish filing this as a bug in the Launchpad bug tracking system. > Press any key to continue.... > *** How would you categorize this issue? > > Choices: 1: Audio 2: Filesystem 3: Graphics 4: Kernel Config 5: Networking 6: Hibernate/Resume 7: Suspend/Resume 8: Other 9: I don't know C: Cancel Please choose (1/2/3/4/5/6/7/8/9/C):4 > *** A bug is considered a regression if the issue did not exist on a > previous kernel. Is this a regression? > > What would you like to do? Your options are: Y: Yes N: No C: Cancel Please choose (Y/N/C):y > *** How would you describe the regression? > > Choices: 1: regression-release - A regression in a new stable release. 2: regression-potential - A bug discovered in the development release that > was not present in the stable release. 3: regression-update - A regression introduced by an updated package in > the stable release. 4: regression-proposed - A regression introduced by a package in -proposed > . 5: I don't know. C: Cancel Please choose (1/2/3/4/5/C):1 . *** > After apport finishes collecting debug information, please note the most > recent kernel version where this was not an issue when filling out the bug > report. > Press any key to continue.... > *** Can you recreate this bug with a specific series of steps? > > What would you like to do? Your options are: Y: Yes N: No C: Cancel Please choose (Y/N/C):Y > *** > After apport finishes collecting debug information, please document your > steps to reproduce the issue when filling out the bug report. > Press any key to continue.... > *** > Testing the upstream kernel can help isolate issues in Ubuntu kernel > patches, discover a bug is fixed upstream, or confirm the issue exists > upstream. It would be great if you could test with the upstream kernel and > let us know your results by posting a comment in the bug report. For > information on testing the upstream kernel, refer to > https://wiki.ubuntu.com/KernelTeam/MainlineBuilds > Press any key to continue.... ... > *** Send this data to the developers? > > What would you like to do? Your options are: S: Send report (511.2 KiB) V: View report K: Keep report file for sending later or copying to somewhere else C: Cancel Please choose (S/V/K/C):S t...@tony-laptop ~ $ _________________________________________________________________________________________________ On 7 July 2010 19:01, Leo Arias <y...@elopio.net> wrote: > Thank you for taking the time to report this bug and helping to make > Ubuntu better. Unfortunately, we can't fix it without more information. > > Please run the following command which will attach necessary > information: > > apport-collect 579665 > > Bear in mind that you may need to install the python-launchpadlib > package from the universe repository with 'sudo apt-get install python- > launchpadlib'. Additionally, when prompted to give apport-collect > permissions for Launchpad you will need to give it at least the ability > to "Change Non-Private" data as it will be adding information to your > bug report. > > For your reference, the full description of procedures for kernel > related bug reports is available at > https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in > advance! > > ** Changed in: linux (Ubuntu) > Status: New => Incomplete > > ** Tags added: kernel-therm needs-kernel-logs > > -- > Overheating triggers shutdown > https://bugs.launchpad.net/bugs/579665 > You received this bug notification because you are a direct subscriber > of the bug. > > Status in NULL Project: Invalid > Status in “linux” package in Ubuntu: Incomplete > > Bug description: > Dear Ubuntu people, > > I'm using Ubuntu 10.04, but I had the same problem with 9.10. Both of > these systems were installed on a partition. > Previously, I used Ubuntu 9.04 without problem, but this was NOT installed > on a partition. > My laptop came with Windows Vista pre-installed: I do NOT experience this > problem when running Vista. > > (1) After a few minutes from a "cold" start, my laptop overheats and > automatically shuts down. The "Core Temperature Sensor" indicates that it > shuts down at 100 deg C. Other temperature sensors do not report any > abnormalities. > (2) If I re-boot IMMEDIATELY, the cooling fan starts and the Core temp > quickly drops to approx 45 deg C, and I can run my laptop all day without > any problems. > (3) If I fail to re-boot immediately, or if I restart my computer before > the sensor indicates at least 95 deg C, the computer will again suddenly > shut down within only a few minutes due to overheating. > > My laptop is an Acer Aspire 5315, but I've seen lots of posts on various > forums. Toshiba computers seem also prone to this problem when running > Ubuntu - and I have noted that Acer computers use Toshiba fans. > > Everything I've read follows the same trend: > (a) it seems that, when everything is cold or only warm, Ubuntu fails to > instruct the fan to run, so it doesn't. > (b) if the computer is already hot when it's switched on, the fan works > perfectly. Presumably the computer has a separate thermostat to control > this, since we know that Ubuntu isn't switching it on. > > I'm sure this has been reported millions of times before. It is a major > problem, and certainly one which prevents people recommending Ubuntu to > others. > > Thanks & regards, > Tony > > To unsubscribe from this bug, go to: > https://bugs.launchpad.net/null/+bug/579665/+subscribe > -- Overheating triggers shutdown https://bugs.launchpad.net/bugs/579665 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs