> by downloading the .deb files and installing > - hplip > - hplip-data > - hplip-doc > - hpijs
should I also install hpijs_ppds? I didn't install it. When I do the uninstall it complained that there was no hpijs-ppd package. > 2. Go into the menus and try to call HP Toolbox (in System -> Preferences), HP Sendfax and HP Fax Address Book (in Applications -> Office). If they are not there start the menu editor (System -> Preferences -> Main Menu) and activate them. Then call the programs again and tell what happens. can't get these to show up in the menus. Hp-toolbox is checked in the menu editor. when I start hp-toolbox, hp-sendfax and hp-fab from the commandline it complains about not having pyqt3 present. > 3. Do "sudo apt-get install python-qt3" and repeat step 2. What happens now? they run ok from the commandline. So previous crash is fixed. > 5. Follow the steps in the wizard which has appeared now to set up your print > queues. Does it work? Do all devices get detected correctly? Do you get > offered the correct drivers/PPD files? Do this for all your HP printers and > multi-function devices. Let the field for printing a test page checked. Does > the test page come out correctly? printer is correctly detected. get offered a foomatic ppd and a postscript driver which has recommended in the name but the ppd driver is selected when the dialog opens. Chose the recommended driver. At install time the test page comes out correctly except that it extends a little too far to the right and the right border goes over the edge of the page. > 6. In the HP Toolbox go through the tabs, are the ink/toner levels correctly > displayed? Is the front panel display correctly reproduced (only devices with > monochrome text LCD)? Can you clean the print heads (only inkjets)? toner supply is marked as good which should be correct as it is new. But the bar graph is empty. > 7 Can you set the printing options on the "Print Settings" tab? Are all > options shown which you can also see in the "Properties" sub-dialog of the > printing dialog of OpenOffice.org or under right-click -> "Properties" in the > gnome-cups-manager (System -> Preferences -> Printing)? Does changing these > options influence the printout (user who runs the Toolbox and who prints must > be the same). Does printing from applications work correctly? Do your typical > printing tasks. hp-toolbox > Print Settings > General > Media Size was Letter. It didn't pick up that I had A4 paper loaded in the printer. It took several attempts at changing it before the change took. > 8. Do the buttons for the functions on the first tab of the Toolbox work? Printing button sort of works. Tried to print a one line text file. Printer processed for a while and flashed the orange warning light indicating 'continuable error'. After pressing the go button (needed to hold it down for about a second) the page came out and was correct. If I try to print a test page from System > Administration > Printing > Properties > Print Test Page I get the same continuable error and it comes out after pressing the go button. Sometimes it is several centimetres too far up the page and so the top is clipped. I also tried printing a five page document from openoffice. This document was fairly complex. Again I got the continuable error and after pressing the go button the document printed and printed correctly. > 13. Especially report if something does not work any more as it worked with > HPLIP 1.7.1 on Feisty (a regression). only regression I see is hp-toolbox not appearing in the menus > 14. Test also whether you can reproduce the bugs listed in the initial > posting. If one or more of them persist, please tell here. gui crashing bug is fixed. Printing bug is not fixed. > 16. If you are content with HPLIP 1.7.3, report here, too, and do not > uninstall HPLIP 1.7.3. Use it, and if you find a bug later, report it here in > an additional comment. I prefer 1.7.3 ** Attachment added: "printingbuginfo output 1" http://librarian.launchpad.net/7112358/printingbuginfo_1.7.1.txt -- Feisty UVF ER: New HPLIP 1.7.3 release fixes lots of bugs https://bugs.launchpad.net/bugs/98520 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
