You are exactly right -- I upgraded and am all set now. Thanks so much for your help!
Jane ----- Original Message ----- From: "Till Kamppeter" <[email protected]> To: <[email protected]> Sent: Tuesday, October 19, 2010 3:47 PM Subject: [Bug 663043] Re: Can't print to wireless printer During printer setup a wrong driver (HP Color LaserJet 4500) was assigned to your printer. Perhaps the version of Ubuntu which you are using does not yet support your printer. I have checked Lucid and Maverick and Lucid supports (and auto-selects) the HP Officejet 4500 g510g-m, which should be the same printer. Maverick supports your HP Officejet 4500 g510n-z explicitly. Which version of Ubuntu are you using? Can you also post the output of the command lpinfo -l -v -- Can't print to wireless printer https://bugs.launchpad.net/bugs/663043 You received this bug notification because you are a direct subscriber of the bug. Status in “hplip” package in Ubuntu: Incomplete Bug description: Page 1 (Choose printer): {'cups_dest': <cups.Dest object at 0x8711be0>, 'cups_instance': None, 'cups_queue': 'ArmstrongPrinter', 'cups_queue_listed': True} Page 2 (Check printer sanity): {'cups_device_uri_scheme': u'hp', 'cups_printer_dict': {'device-uri': u'hp:/net/Officejet_4500_G510n-z?ip=192.168.1.5', 'printer-info': u'ArmstrongPrinter', 'printer-is-shared': True, 'printer-location': u'nc6120', 'printer-make-and-model': u'HP Color LaserJet 4500 v2014.200 Postscript (recommended)', 'printer-state': 3, 'printer-state-message': u'', 'printer-state-reasons': [u'none'], 'printer-type': 168028, 'printer-uri-supported': u'ipp://localhost:631/printers/ArmstrongPrinter'}, 'is_cups_class': False} Page 3 (Printer state reasons): {'printer-state-message': '', 'printer-state-reasons': 'none'} Page 4 (Print test page): {'test_page_attempted': True, 'test_page_job_id': [9], 'test_page_job_status': [(9, 'ArmstrongPrinter', 'Test Page')], 'test_page_jobs_cancelled': True, 'test_page_successful': False} Page 5 (Printer state reasons): {'printer-state-message': '', 'printer-state-reasons': 'none'} I just bought a new wireless printer and am trying to print from my laptop -- I can see the wireless printer but when I do a test page I get the message above - thanks in advance for any help you can provide ProblemType: Bug Architecture: i386 Date: Mon Oct 18 20:44:32 2010 DistroRelease: Ubuntu 8.04 ExecutablePath: /usr/bin/yelp Package: yelp 2.22.1-0ubuntu2.8.04.4 PackageArchitecture: i386 ProcEnviron: PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games LANG=en_US.UTF-8 SHELL=/bin/bashSourcePackage: yelpUname: Linux 2.6.24-28-generic i686To unsubscribe from this bug, go to:https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/663043/+subscribe -- Can't print to wireless printer https://bugs.launchpad.net/bugs/663043 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
